CSS TSSM Travel Technology Specialist

The CSS TSSM Travel Technology Specialist is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved.

As a CSS TSSM Travel Technology Specialist, you will

• Conduct assessment in a logical way, replicate error or test situation if possible.
• Analyze larger requirements (multiple system, processes made of many sub-processes)
• Coordinate activities with a range of internal or external teams across various issues
• Execute small to large complex configuration changes (many systems, many logics)
• Respect defined and agreed service level agreements

• Experience in the travel industry
• Experience in managing Technology is required
• Excellent spoken and written language skills in English
• Knowledge of Amadeus and Sabre is required
• Knowledge in Agent & Client facing Travel Technology and experience in the administration of an application is required
• Knowledge in OBT's Cytric and/or Onesto and experience in the administration is a plus
• Team player with great empathy for customer needs

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.