Workforce Systems Assistant (ESR)

Band 3 Workforce Systems Assistant (ESR) Permanent, 37.5 hour per week People Services has an exciting opportunity for an outstanding individual to work within the Workforce Data Management (ESR, Electronic Staff Record) Team. The People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service, within a collaborative and supportive team, this may be the job for you. This role will initially be based in the Workforce Data Management Team, however as and when required, the role holder may be required to work across Transactional Services Teams (Recruitment, Reporting, Roster, Temporary Staffing)., We are looking for an enthusiastic and hardworking administration assistant to perform basic systems administration and offer advice and support our employees and managers. Our team is friendly, supportive and receives great feedback from our customers.

You will be a team player, positively promoting co-operation and contributing to ongoing service improvements and system/functionality rollouts. This role requires excellent organisation, communication and customer service skills. This role requires the use of web based systems, including ESR (Electronic Staff Record) and Microsoft Office applications. Full training on our systems will be provided to the successful candidate., * Level 3 NVQ Business Administration or equivalent qualification or experience.

Knowledge Essential

• Experience of data input into information systems
• Experience of producing statistical reports
• Good knowledge of MS Office Suite.

Desirable

• Knowledge of ESR
• Knowledge of People related systems

Skills & Aptitudes Essential

• Demonstrate excellent organisational skills
• Able to prioritise workload effectively and work to tight deadlines.
• Able to build and maintain effective relationships and work across a wide range of contacts
• IT literate - MS Office package
• Demonstrate good attention to detail
• Excellent communication skills

Person Specification Qualifications Essential

• Level 3 NVQ Business Administration or equivalent qualification or experience.

Knowledge Essential

• Experience of data input into information systems
• Experience of producing statistical reports
• Good knowledge of MS Office Suite.

Desirable

• Knowledge of ESR
• Knowledge of People related systems

Skills & Aptitudes Essential

• Demonstrate excellent organisational skills
• Able to prioritise workload effectively and work to tight deadlines.
• Able to build and maintain effective relationships and work across a wide range of contacts
• IT literate - MS Office package
• Demonstrate good attention to detail
• Excellent communication skills

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time': Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.