$30.36/hour | IT Technician | 2 Yrs Experience Required

• Perform the helpdesk function, including answering phone calls, creating tickets, remote desktop support and following up on outstanding requests.
• Install, configure, test, troubleshoot, and report the City's standard desktop hardware, software, mobile devices as well as various peripheral equipment.
• Perform high level troubleshooting and repair to equipment or routine recovery procedures in the event of malfunctions.
• Assist with running batches and processes as needed; may develop and maintain technical documentation or processes, procedures, and produce training materials.
• Research equipment and software and obtain cost quotes for hardware and software.
• Secure new equipment, keep log of receiving information, and release equipment to appropriate personnel. Stock and maintain a well-documented spares inventory of basic high turnaround parts, equipment and devices., * Personal computers, laptops, mobile devices, printers, and various peripheral equipment and devises.
• Data backup and restore functions as well as, methods, policies, and practices of modern tape libraries.
• Basics network configuration and troubleshooting functions.
• Resolutions and identification of appropriate staff for assistance when needed.
• Procedures for research of technology hardware and software.
• Principles of obtaining accurate cost estimates and quotes.
• Optimization and tuning procedures for computers.
• Data recovery and restore policies and procedures.
• Modern business office practices, methods, and procedures.

Job Perks:

• Health Benefits after 30 days!
• Weekly Paychecks!
• Career coaching opportunities!

Do you have experience in Research?, Do you have a High school diploma or GED?, Experience: 2 years of work experience in the Information Technology field.

Education: High School graduation or satisfactory equivalent (GED)., * Advanced troubleshooting, diagnosis and repair of malfunctioning hardware, printer and related peripheral equipment.

• Advanced level of operating system and desktop application software support.
• Computer operations, services and activities.
• Basic customer service principles and practices.
• Basic time management principles and practices.

$30.36 an hour - Full-time, Contract

HB Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.