IT Specialist

We're looking for a hands-on IT Specialist to support our growing team across e-commerce, operations, and retail. This role will own day-to-day IT support while helping build scalable systems to support our fast-growing fashion brand.

You'll work closely with teams across design, merchandising, marketing, and fulfillment - ensuring everyone has the tools and systems they need to move fast.

What You'll Do

• Provide daily IT support across HQ, warehouse, and remote teams
• Set up and manage laptops, mobile devices, and accessories (Mac-first environment)
• Administer company tools such as Google Workspace, Slack, Shopify, and other SaaS platforms
• Support e-commerce operations (Shopify integrations, apps, and troubleshooting)
• Maintain office and warehouse network infrastructure (Wi-Fi, routers, printers)
• Support fulfillment tech (POS systems, barcode scanners, inventory systems)
• Manage onboarding/offboarding (account setup, device provisioning, access control)
• Implement and maintain security best practices (MFA, endpoint protection, access policies)
• Document IT processes and create simple guides for internal teams
• Coordinate with external vendors, IT service providers, and SaaS partners
• Other duties as assigned

Do you have experience in macOS?, * 2+ years of IT support experience (startup or e-commerce experience preferred)

• Strong experience with macOS and SaaS tools
• Familiarity with Shopify or e-commerce platforms is a big plus
• Basic networking knowledge (Wi-Fi, VPN, TCP/IP)
• Experience supporting warehouse or retail systems is highly desirable
• Ability to troubleshoot quickly and operate independently
• Strong communication skills - able to support both technical and non-technical teams
• Organized, proactive, and comfortable in a fast-paced startup environment

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance
• Paid holidays, * Competitive salary: $80,000-$100,000 based on experience
• Paid time off
• Paid company holidays
• 401(k) plan
• Medical, dental, and vision coverage
• Employee discount on Stelle merchandise

"Stelle is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic."

Stelle Athletica is a clothing brand for women and girls that creates quality apparel designed for everyday movement. For over a decade, our woman-led team has supported moms and active kids with dancewear, athletic wear, and classic staples. By blending timeless designs with durable materials, Stelle empowers women to move confidently in pieces that help them look, feel, and perform their best.