Regional IT Support Engineer Hoogeveen / Heerenveen /Leeuwarden

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• Provide general IT support and serve as a single point of contact for multiple locations and users.

• Monitors and maintains computer systems.

• Act as a key contributor to ensure successful deployment of onsite (IT) projects.

• Troubleshoot problems and (as needed) coordinate/assist in remediation activities.

• Act as IT contact for communication between the regional users/location and other IT functions., Please wait... © Trivium Packaging B.V. - WTC Schiphol, B Tower, 5th Floor - Schiphol Boulevard 149 - 1118 BG Schiphol - The Netherlands × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:

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• Good understanding of IT infrastructure technologies and principles (examples network topologies/technologies, Servers and applications) and Onsite setup.
• Broad knowledge of supporting Microsoft and its interconnection products (Office 365, OneDrive, Win10, Win11, Active Directory, server 2012-2022, remote desktop, terminal server, virtualization).
• Excellent knowledge in supporting hardware (laptops, desktops, mobile phone and printers).
• Working knowledge of Active Directory and Entra-ID Broad knowledge of technical best practices to plan and deploy new solutions.

What We Offer

• Start-up mentality with over 100 years of experience.
• A hands-on company where sustainability matters.
• Global working environment.
• Lean team with knowledgeable and supportive colleagues.
• Room to be creative, try new things, and push the envelope.
• Winning mentality, * Relevant degree and excellent educational record. Relevant domain certifications
• Educational background and experience in IT/OT, Security, and Solution Engineering in Enterprise environments
• Strong Dutch / English verbal and written presentation skills
• Strong skills in stakeholder management, influencing, and Communication
• Requirements management and development
• A valid driver's license and ability to travel to all sites within the region when required, * 3+ years of relevant industry experience with a focus in manufacturing environments and systems is preferred.
• Experience working in an IT ticketing system such as Fresh Service or ServiceNow is preferred.
• Ability to work in a collaborative global team.
• Natural problem solver with the ability to prioritize tasks under pressure.