Cell Phone and Computer Repair Technician

Greet customers (in-store/phone) in a friendly and courteous manner and maintain a positive work environment

• Diagnose, troubleshoot and repair phones, tablets, PCs, game systems, etc.

• Provide recommendations for problem resolution with accurate and timely cost estimates

• Introduce customers to POS products and close sales that protect the customers device

• Explain complex technical issues to customers in a non-technical, simple to understand manner

• Ensure that all repairs meet or exceed quality standards

• Keep track of all devices and inventory while safeguarding all store stock

• Utilize the point-of-sale system to maintain an accurate record of customer information and a real-time status of each repair

• Maintain the cleanliness and professional appearance of the store Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time.

-Approximately 30 hours per week.

• Phone or PC Repair: 1 year (Preferred)

Ability to Commute:

• Mooresville, NC 28117 (Preferred)

Pulled from the full job description

• Flexible schedule