Applications Analyst I

Participates in the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Will also assist in training and supporting end users. Does this position require Patient Care? No

Essential Functions:

• Assists with the documentation of business requirements and the translation of those requirements to functional specifications for the software application.
• Assists with the development and execution of testing plans and other software quality assurance tasks.
• Trains end users on the operation of software applications. Assists with the development of end-user documentation.
• Provides ongoing support for software applications by identifying and resolving issues, escalating them as needed for timely resolution.
• Provides high-quality, customer-focused services.
• Runs reports and performs other tasks associated with the ongoing operation of the software environment.

Education Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience Related IT experience, ideally in healthcare IT environment 0-1 year required

Knowledge, Skills and Abilities

• Experience in the development, support, or operation of software applications, preferably in a healthcare setting.

• Ability to document workflows and business processes.

• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.

• Problem-solving skills.

• Able to use software such as FileMaker

• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

• If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements.

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham., Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%)