Learning Technologist

HRU Tech
Warren, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Warren, United States of America

Tech stack

Program Optimization
System Configuration
Data Validation
Data Cleansing
Regression Testing
Migration Manager
Sharable Content Object Reference Model
Systems Integration
Lasttests
Workday

Job description

The Learning Technology Specialist provides hands-on operational and technical support for enterprise learning platforms. This role focuses on system stability, platform updates, and user supportparticularly during LMS transitions and ongoing platform optimization. This is an execution-focused role supporting LMS/LXP environments, not leading platform ownership or migration strategy., Platform Administration & Support

  • Administer and support enterprise LMS/LXP platforms (e.g., Cornerstone, Degreed, Workday)
  • Configure courses, curricula, learning paths, assignments, and user audiences
  • Perform quality checks on content, metadata, and overall learner experience
  • Provide Tier 2 support for platform issues, including troubleshooting and escalation

Operational Execution

  • Support content uploads, testing, and validation (SCORM/xAPI)
  • Assist with release testing, regression testing, and post-release validation
  • Execute system configuration changes based on defined requirements
  • Reduce operational backlog (tickets, data cleanup, reporting requests)

Data, Reporting & Integrations (Support-Level)

  • Run and validate standard LMS/LXP reports
  • Perform data validation related to completions, assignments, and user access
  • Support Workday user file validation and identify data issues (no integration ownership)
  • Document recurring issues and escalate trends to IT or vendors

Vendor & Stakeholder Support

  • Partner with platform vendors to resolve defects and support tickets
  • Support internal stakeholders (L&D, HR, IT) with platform-related questions
  • Create and maintain documentation, FAQs, and standard operating procedures

Requirements

  • 5+ years of experience supporting enterprise LMS/LXP platforms
  • Bachelors degree in Learning, HR, IT, or related field (or equivalent experience)
  • Strong knowledge of LMS administration, learning assignments, and reporting
  • Experience working with SCORM and/or xAPI content
  • Ability to execute against defined processes and requirements
  • Strong documentation and communication skills
  • Experience with platforms such as Cornerstone, Degreed, and/or Workday

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