Data Services Manager

A leading UK charity is looking for a Data Services Manager to lead its supporter data function and manage a small data team.

Hybrid | London £44,000-£47,000 plus benefits

You'll oversee CRM systems, support fundraising campaigns through data insight and segmentation, ensure GDPR compliance, and drive improvements across data processes and reporting., * Manage and develop supporter databases and CRM systems

• Lead a team of two data professionals
• Oversee data imports, selections, segmentation and reporting
• Ensure data integrity and compliance with GDPR and fundraising regulations
• Support fundraising teams with analysis and campaign reporting
• Lead data improvement projects and system developments

You will have:

• Experience managing charity or fundraising CRM databases
• Strong knowledge of complex data handling and reporting
• Experience with database development/scripting (ideally Claris FileMaker or similar)
• Understanding of GDPR and data protection best practice
• Excellent analytical and stakeholder management skills
• Team leadership experience

This is an exciting opportunity for a data professional with strong CRM and team management experience to play a central role in supporting fundraising activity, improving data integrity, and leading operational and strategic data projects.