IT Technician
Role details
Job location
Tech stack
Job description
The IT Technician is responsible for maintaining and troubleshooting the school's technology systems, including hardware, software, and network infrastructure. This role ensures that the technology resources available to students and staff are functional and up-to-date., * Install, configure, and maintain computers, printers, and other technology equipment.
- Provide technical support to students, teachers, and staff.
- Troubleshoot hardware and software issues.
- Assist in the setup of multimedia and technology equipment for classrooms and events.
- Assist in the development of student and staff accounts and ensure they are created for all educational platforms.
- Maintain the school's network infrastructure, including Wi-Fi and server management.
- Keep track of technology inventory and coordinate the repair and replacement of equipment as needed.
- Stay up-to-date with emerging technology trends and recommend upgrades as necessary.
- Ensure that all technology systems are compliant with security and privacy regulations.
- Any other duties as assigned., This position operates in a professional school environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and instructional materials. Noise level is typically moderate, but can be higher during student-centered activities or events. Occasional local travel for school-related functions may be required.
Requirements
Do you have experience in Technical customer support for office equipment?, Do you have a Associate's degree?, * Associate's degree in Information Technology or related field.
- Previous experience working in IT support or a technical role.
- Strong problem-solving and technical troubleshooting skills.
- Excellent communication and organizational skills.
- Knowledge of network and hardware systems.
- Experience with educational software and tools is a plus.
Physical Requirements
While performing the duties of this job, the employee is regularly required to communicate effectively; sit, stand, walk, and use hands to handle or feel objects, tools, or controls. The employee is frequently required to reach with hands and arms and occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.