IT Tech I

This position will assist with internal customer support and is responsible for addressing helpdesk tickets on a large variety of programs and systems. It will include assisting other IT staff members with a variety of tasks ranging from network, wiring, server issues, and other tasks as assigned. This is an entry level position, and we are seeking candidates with similar experience or who have prepared themselves for this profession with education and certifications., General Plastics is a Drug and Alcohol-Free Workplace, and both post offer applicants and employees are subject to testing for marijuana, cocaine, PCP, opioids, amphetamines, and alcohol when criteria are met as outlined in our company policies.

The ideal candidate will have some understanding of networking and servers, and computer components, and they will have a focus on providing great customer service. In this role, they will need to have the ability to communicate well with end users and team members alike., Strong Customer Service experience

Excellent communication skills

Good documentation skills

High energy and positive work ethic

Strong Office 365 skills

Ability to work unsupervised and as part of a team effort

Ability to lift 50lbs, including carrying items upstairs to the IT office

Ability to work occasional overtime on projects

Comfortable with working in a manufacturing setting

Demonstrated ability to quickly master new, complex tasks

Experience/Education/Certification:

Two or more years of demonstrated IT experience or equivalent education (Associate's degree)

CompTIA A+ certification or the demonstrated ability to get one within 90 days

Additional desired (but not required) skills:

Linux familiarity

Databases (SQL) familiarity

Perform Scripting (ideally shell, bash, and PowerShell)

Networking, including managed L2/3 switches, Routers and firewalls

Virtualization (VMWare, HyperV)

Supporting and maintaining printers

Cyber Security familiarity

Cloud technologies (Azure, AWS), Your innovation and hard work can help create some of the most unique high performance plastic products for emerging markets, and long-term customers in the country. As a result, you'll find one of the best compensation, benefits and advancement programs in the industry. We're looking for energetic, motivated people with a "can-do" attitude and a desire to work "smart." If you are a person with a strong work ethic who enjoys the chance to excel in a positive, team-oriented setting, you'll find General Plastics to be a rewarding environment.

PAY STARTS BETWEEN $26 - $36/hr PLUS BONUS - DEPENDING ON EXPERIENCE

Our Total Compensation Package is Beyond the Industry Average and includes the following:

• Profit-Sharing Bonus Program paid 3 times per year
• Outstanding Platinum Health Care Benefits including zero premium for medical and vision for entire family & zero premiums for dental for employee
• Company Matched 401K up to 8%
• Employee Assistance Plan
• We encourage healthy eating and subsidize lunchroom food/beverage costs
• Disability & Life Insurance Package
• Flexible Spending and Dependent Care Accounts available
• Generous Earned Time Off Plan starts at 20 days of leave per year, plus 9 Paid Holidays

We are Tacoma's BEST KEPT SECRET, with one of the best benefits packages in town, and we are HIRING NOW!, We make rigid and flexible polyurethane foam and build-to-print composite parts. General Plastics has been meeting the stringent requirements of engineers and design teams in diverse industries for over 80 years. Commercial, military and composite manufacturing companies use our LAST-A-FOAM rigid and flexible foam sheet stock for its proven mechanical properties and extraordinary versatility. They also depend on us to provide high-quality, high-performance composite assemblies and finished custom parts. We work with our customers through the design process, feasibility, fabrication, and delivery of custom parts. From high-temperature tooling boards, core material or custom fabricated assemblies, expect quality, uniformity, and stability of materials with General Plastics.