L2 Data Center Technician

We are seeking an experienced L2 Data Center Technician to provide hands-on support for data center operations, server troubleshooting, hardware installations, cabling, and break-fix activities. The ideal candidate will possess strong technical knowledge of data center infrastructure, server hardware, and networking fundamentals while maintaining high standards for documentation and operational excellence., * Data Center Operations

• Rack & Stack
• Server Troubleshooting
• Break-Fix Support
• Fiber & Copper Cabling
• Hardware Installation & Decommissioning
• Firmware Upgrades
• Cable Management
• Network Support
• Documentation & Asset Management, Data Center Operations
• Perform rack and stack activities for servers, storage devices, and network equipment.
• Install, relocate, and decommission hardware within the data center environment.
• Ensure proper hardware placement and adherence to data center standards.

Cabling & Infrastructure Support

• Install and manage copper and fiber cabling.
• Perform cable routing, labeling, and cable management activities.
• Replace damaged cables and re-route connections as required.
• Maintain accurate documentation of cabling and infrastructure changes.

Server Troubleshooting & Break-Fix Support

• Diagnose and troubleshoot server hardware issues.
• Isolate faults and perform break-fix activities on servers and related equipment.
• Replace defective components and coordinate warranty returns with vendors.
• Install replacement parts and perform hardware upgrades as needed.
• Update firmware and ensure systems are running supported versions.

Network & Systems Support

• Configure IP addresses and default login credentials on servers.
• Assist network administrators with:
• Server connectivity issues
• Cable replacements
• Port changes
• Optics replacement
• Hardware upgrades
• Temporarily rack, stack, and cable devices to support remote configuration activities.

Hardware Maintenance

• Order replacement hardware components as required.
• Coordinate shipment of defective parts to vendors.
• Perform preventative maintenance and hardware validation activities.
• Verify system functionality following repairs and upgrades.

Collaboration & Documentation

• Support Level 1 Data Center activities as required.
• Work closely with network, server, and infrastructure teams.
• Maintain accurate operational records and change documentation.
• Follow established procedures, safety standards, and operational guidelines.

• Understanding of Core Data Center Components
• Hands-on Troubleshooting & Break-Fix Experience
• Cabling & Documentation Discipline, * 4-5 years of Data Center Technician experience.
• Strong understanding of data center infrastructure and hardware components.
• Hands-on experience with rack and stack operations.
• Experience troubleshooting server hardware and performing break-fix activities.
• Knowledge of fiber and copper cabling standards.
• Familiarity with server firmware updates and hardware maintenance.
• Basic networking knowledge including IP addressing and connectivity troubleshooting.
• Experience supporting network administrators in data center environments.
• Strong documentation and organizational skills.

Preferred Skills

• Experience working in enterprise or hyperscale data centers.
• Familiarity with server, storage, and networking hardware from major vendors.
• Knowledge of data center best practices and operational procedures.
• Experience with hardware lifecycle management and asset tracking.

Work Requirements

• Onsite role in Reno, NV.
• Ability to work rotational shifts (No Night Shift).
• Ability to lift, move, and install data center equipment when required.
• Background verification must be completed successfully prior to onboarding.