CIT Apps & Monitoring Technical LeadDepartment
Role details
Job location
Tech stack
Job description
live operation.This role is accountable for protecting the operational integrity of the application estate, including the authority to challenge or reject services that do not meet defined readiness and observability standards.IT Solutions retains accountability for application design and delivery. This role ensures those services are operationally sound, observable and sustainable in live service.Key responsibilities include:- Domain Technical Authority:- Own and enforce operational standards for application monitoring, alerting and supportability- Define and enforce what "good" looks like for application operability, lifecycle control and service visibility- Provide operational technical sign-off that monitoring, logging and support controls are in place prior to BAU acceptance- Challenge and reject application services that do not meet defined operational readiness criteria- Observability and Signal Quality:- Reduce alert noise and false positives through disciplined threshold and rule management- Improve signal clarity to enable faster triage and root cause identification- Ensure every monitored application service has clear ownership and escalation pathways- Embed monitoring and logging as mandatory components of operational readiness- Stability and Incident Reduction:- Reduce repeat application incidents through improved early detection and structured root cause discipline- Own the operational stability of the application estate, improving reliability and predictability in live service- Improve predictability of application changes through stronger readiness criteria- Define and maintain the application operations technical roadmap- Drive measurable improvement in mean time to detect and mean time to restore- Lifecycle and Compatibility Governance:- Define and enforce application lifecycle management standards, including structured version control and upgrade governance- Ensure client and server version compatibility requirements are documented, validated and communicated- Prevent uncontrolled version drift across application components- Require compatibility validation as part of change and release processes- Security and Operational Control:- Ensure application monitoring aligns with agreed security, access control and audit standards- Validate that logging and audit trails support both operational and security visibility- Work closely with Information Security to ensure observability supports risk management- Capability and Technical Bar Raising:- Be the recognised technical authority for application operability and observability- Provide structured technical challenge and peer review- Raise diagnostic discipline and technical depth within the application support function- Work in partnership with line managers and IT Solutions to ensure clean handover from design to operateWhat we're looking for- Significant hands-on experience operating and supporting business-critical applications- Strong background in monitoring, observability and alerting tooling- Demonstrated record of reducing alert fatigue and improving signal quality- Proven ability to implement structured lifecycle and version governance controls- Experience acting as a domain technical authority in production environments- Confidence to challenge and enforce operational standards constructively- Calm, structured judgement in live operational scenarioTechnical KnowledgeDeep technical expertise across:- Application monitoring and alerting platforms- Log aggregation and analysis tooling- Performance monitoring and diagnostic tooling- Version control and release governance principles- Alert threshold tuning and signal optimisation practices- Incident triage and structured root cause analysis techniques- Access control and audit logging principlesExperience in the following is desired- SIEM - SPLUNK- Proficiency with monitoring tools such as Logic Monitor, Icinga, Prometheus, Grafana- Jira/Halo - ITSM- Open-source technologies- Active Directory- Linux and
Requirements
Windows Operating systems- Advanced scripting and automation- Knowledge of networking core principles- CIS ComplianceWorking knowledge of platform and database fundamentals sufficient to assess application-layer operational risk.QualificationsExperience and demonstrable impact are valued most. The following certifications or formal training are desirable:- Formal training or certification in monitoring or observability tooling- ITIL 4 Foundation or higher- Structured training in application performance management- Formal accreditation in logging, monitoring or operational analytics platformsEquivalent practical experience will be considered in place of formal certification.Personal Attributes- Operates with calm authority in technically complex and fast-moving environments, maintaining structured judgement under pressure- Comfortable making and defending technically robust decisions, including where those decisions introduce appropriate challenge, while remaining aligned to agreed governance and leadership direction- Exercises strong engineering judgement, understanding when to elevate, influence, and act within delegated authority- Demonstrates intellectual curiosity and a bias toward structural improvement rather than short-term workaround fixes- Able to quantify and clearly articulate technical options, risks, trade-offs and benefits to support effective decision making- Works constructively in partnership with IT Solutions, Information Security and line management, respecting domain boundaries while ensuring operational standards are upheld- Communicates technical positions clearly and succinctly to both technical and non-technical stakeholders, building credibility at all levels- Brings strong planning and organisational discipline, able to manage multiple workstreams without loss of control or quality- Balances pace and quality, recognising that operational discipline, stability and security are non-negotiable- Demonstrates professionalism, integrity and consistency, building trust across teams through transparent and reliable behaviours- Challenges entrenched thinking constructively, with awareness of team context and organisational culture- Maintains high personal standards and raises the bar for others through example rather than hierarchy", "employmentType": "FULL_TIME", "industry": "Technical Lead", "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "Málaga", "addressLocality": "Málaga", "addressRegion": "Málaga", "addressCountry": "ES", "postalCode": "n/a" } }, "salaryCurrency": "EUR", "title": "Monitoring and application technical lead", "hiringOrganization" : { "@type" : "Organization", "logo" : "https://logo.jobs-search.org/16387321.jpg", "name" : "Trades Workforce Solutions" } }