Finance Systems Team Lead

You'll report directly to the Head of Systems Operations and play a critical role in providing world class service in support of the achievement of MAG business objectives. You'll lead by example across the team, providing mentoring and coaching as well as being a point of escalation for the Finance, BW and Procurement SMEs. You'll collaborate with Product Owners, Business Partners and across the wider Systems Operations team to provide service delivery in accordance with SLAs, and will also triage incidents and service requests. You'll drive the continual improvement in the level of service looking for improvements, efficiencies and adding value to our colleagues and customers.

Do you have experience in ServiceNow?, You'll have significant experience in providing SAP ERP (Finance, HR, Procurement, Payroll, BW, BPC) support and change management alongside a knowledge of the challenges around S4/HANA migration and support requirements into BAU. You'll have a good understanding of SAP Integration suite and ABAP, including SAP Transport between environments with a good knowledge of ServiceNow incident management, creation of metrics and analysis through the application and a good understanding of Employee Central and Recruiting & Onboarding in SuccessFactors. You'll be an effective communicator with solid stakeholder management skills alongside solid change governance skills. You'll be self-motivated and pro-active to ensure minimal disruption to our Finance and Procurement environments and support of our end user communities with resolution of incidents and service requests.

Pulled from the full job description

• Employee discount
• Free parking
• Company pension, Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including:
• Bonus Scheme
• 10% company contribution pension
• 25 days holiday plus bank holidays
• Free parking / Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service
• Two volunteering days per year

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.