Application Analyst

Core Application Portfolio: The analyst is responsible for supporting the following already-implemented non-Epic applications: Infor, Meditract, MiPACS, CBORD, Pyxis, Qmatic, Solventum, Kronos Legacy, Microsoft Nuance/Dragon, Dossier, HillRom, CLI, NOAH, Vituity, * Translates clinical needs into technical deliverables across Hospital and Ambulatory settings

• Coordinates directly with application vendors on configuration and issue resolution
• Provides at-the-elbow support for clinical and administrative staff
• Manages integration touchpoints within a complex healthcare IT environment
• Works independently with minimal direction in a fast-paced clinical setting

On-Call/Standby Support: The consultant will provide on-call standby coverage for after-hours and weekend issues, 45 hours per week. If a call is received and active support is required, those hours will be reported on the timesheet.

• Windows Administrative Tools including Active Directory
• ITIL, ITAM, and ITSM frameworks; hands-on ServiceNow experience
• Hardware support: desktops, peripherals, and medical devices
• Light server and network administration; Windows Server 2017 or newer
• Telecommunications solutions including Starlink and mobile device management (iPads, etc.)

Preferred Medical Device Experience:

• Experience with the following medical and point-of-care devices is preferred:
• Philips Capsule
• HemoCue
• Dexcom
• Dexis (Oral Camera)
• OCT / Visual Field equipment
• POC solutions
• Optometry devices