Sr Manager, Software Development & Engineering Senior

Charles Schwab Inc.
Southlake, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 173K

Job location

Southlake, United States of America

Tech stack

Microsoft Windows
Artificial Intelligence
Batch Processing
Big Data
Unix
Cluster Analysis
Databases
Data Recovery
Software Debugging
Disaster Recovery
Distributed Systems
Perl
File Transfer
Hadoop
Job Control Language (JCL)
Interactive System Productivity Facility (ISPF)
Network Security
Lightweight Directory Access Protocols (LDAP)
PostgreSQL
Shell
Mainframes
Microsoft SQL Server
Network Service
Oracle Applications
Software Engineering
SQL Databases
Virtual Machines
Virtualization Technology
Scripting (Bash/Python/Go/Ruby)
Pretty Good Privacy (PGP)
Transport Layer Security
File Transfer Protocol (FTP)
System Availability
Control M

Job description

We are seeking a highly skilled and experienced Senior Manager to lead our Enterprise Batch Services team. This role is critical in ensuring secure, reliable, and efficient batch processing across mainframe and distributed environments. You will be responsible for managing product support, batch scheduling, and Level 3 support for batch execution, while collaborating closely with application support teams and Production Control. The ideal candidate is a proactive leader with a passion for process improvement, mentoring, and cross-functional collaboration., * Lead and manage batch scheduling operations across multiple applications.

  • Provide Level 2 support for batch execution and incident resolution.
  • Collaborate with application support teams and Production Control to ensure seamless operations.
  • Drive continuous process improvement and automation initiatives.
  • Document processes, procedures, and technical solutions.
  • Mentor and cross-train team members to build technical depth and resilience.
  • Communicate effectively with technical teams, end-users, and senior management.
  • Evaluate and resolve business-impacting issues with urgency and precision.

Requirements

Do you have experience in Team leadership?, * 8-10 years of experience in enterprise batch processing and support.

  • Proven leadership experience in a technical environment.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Technical Skills

  • Control-M (must-have)
  • AI skillset
  • Mainframe Tools: JES/SDSF, ISPF, JCL, CA-ESP, CA11
  • Distributed Systems: UNIX / LINUX / Windows (SA-level knowledge)
  • File Transfers: NDM, FTP, SFTP, PGP/FTP, NFS
  • Scripting & Programming: Unix Shell Scripting, PERL
  • Database & Data Tools: SQL, Oracle, MS-SQL Server, PostgreSQL, Hadoop (Big Data)
  • Infrastructure Knowledge: Backup & Recovery, High Availability/Disaster Recovery, Clustering (Unix & Windows)
  • Security & Networking: SSL, LDAP, Network Communication
  • Virtualization: Virtual Machines
  • Ability to read and debug logs

Preferred Attributes

  • Strong presentation and technical documentation skills.
  • Experience in mentoring and developing team capabilities.
  • Ability to assess customer impact and escalate appropriately.

Benefits & conditions

Pulled from the full job description

  • Tuition reimbursement
  • Paid parental leave
  • Employee stock purchase plan
  • Parental leave
  • 401(k)
  • Health insurance
  • 401(k) matching, We offer a competitive benefits package that takes care of the whole you - both today and in the future:
  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

About the company

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

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