Mainframe Developer

• :Position will be working in the Mainframe platform support group
• .Candidate must have Mainframe application support experience
• .Client is seeking three identical Senior Specialty Systems Operations Engineers to join a Mainframe Production Support team supporting critical applications in a highly specialized, non-standard environment
• .This role requires strong hands-on mainframe application support experience and the ability to work in a follow-the-sun model alongside offshore team

.Key Responsibilities

• :Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub application
• sMonitor production systems and ensure system stability and uptim
• eAnalyze and troubleshoot failed mainframe jobs (JCL
• )Perform root cause analysis and support ad hoc job execution
• sPartner with Production Control to restart and recover failed job
• sRespond to business user requests and application team need
• sMaintain and update incident tracking (ServiceNow, JIRA, Confluence
• )Monitor and respond to application group mailboxe
• sDocument incidents, resolutions, and create JIRA stories for follow-u, * s)India team provides overnight coverage, handing off every 12 hou
• rsUS team supports daytime production operations (6.00 AM to 6.00 PM PS
• T)Daily coordination with offshore counterparts is requir
• edStandard 8-hour shift, flexible on start tim

• :Strong experience in Mainframe Production Support (application support required

)Technologies/tools

• :JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainvie
• wFile tools: File Manager, File Analyzer, EZTRIE
• VExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar
• )Ability to work in a high-volume, production-critical environmen

tAdditional Detail

• sTeam is primarily based in Chandler, AZ (preferred location
• )Candidates should be adaptable, proactive, and comfortable in a specialized/mainframe-heavy environmen
• tThis is not a typical platform support role-requires a niche skillse

tRequired Qualifications

• :5 plus years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education

.Note

• :Location: Chandler, AZ (preferred) | Des Moines, IA (secondary
• )Schedule: Flexible 8-hour shift within 6:00 AM to 6:00 PM PS
• TInterview Process: 1 round (MS Teams, panel of 3, ~1 hour