Information Technology Analyst
Role details
Job location
Tech stack
Job description
The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services., Performs tasks such as, but not limited to, the following:
- Provide technical support and perform maintenance
- Perform service monitoring and reporting, with a focus on risk management and compliance
- Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
- Perform the acquisition, provisioning and decommissioning of related equipment, software and services.
Requirements
- Strong customer service orientation
- Good analytical, troubleshooting and problem solving skills.
- Good communication (both oral and written) and documentation skills.
- In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
- Fundamental knowledge of networking concepts
- Good knowledge of infrastructure service management & diagnostic tools and processes
- Good knowledge of end-point security management tools and processes
Physical Demands
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required., * 1 to 3 years of related experienc;Experience in similar job roles
Typical Education
- Bachelor's Degree or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography
Benefits & conditions
The range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.
Salary range: 62k-79k annually.
Celestica provides eligible employees (those who are scheduled to work 30 hours or more per week) with a range of benefits including medical insurance, dental insurance, vision insurance, short and long term disability, life insurance, voluntary benefits and a 401k plan with company match.