Systems Analyst 3 (CAPPS Technical Oversight Analyst) - SA 26-06749

We are seeking a highly experienced Systems Analyst 3 (CAPPS Technical Oversight Analyst) to support a statewide enterprise financial system program. This role involves providing advanced technical oversight, consultative services, and system support for a large-scale ERP environment that includes HR/Payroll, Financials, and ancillary systems.

The ideal candidate will possess deep expertise in enterprise systems, strong technical and functional analysis capabilities, and experience supporting complex, multi-agency environments., * Provide advanced technical consulting and oversight for enterprise financial systems and related applications.

• Ensure requirements, development, and testing activities align with established system development lifecycle (SDLC) standards, procedures, and coding guidelines.
• Review and validate functional and technical designs, identifying risks, gaps, and dependencies.
• Analyze business processes and system workflows to ensure alignment with ERP solutions.
• Develop and execute test scenarios and validation strategies.
• Review and validate code compliance and support migration readiness activities.
• Support and maintain an ITIL-compliant service desk application, including configuration, troubleshooting, and system monitoring.
• Provide Level 2 service desk support, including advanced troubleshooting and issue resolution.
• Perform root cause analysis and support incident management, including participation in major incident response processes.
• Ensure all digital systems and content meet accessibility standards (WCAG 2.1).
• Support data integration, reporting, and API connectivity across systems.
• Participate in disaster recovery, system upgrades, and testing activities.
• Develop and maintain technical documentation and knowledge repositories.
• Collaborate with vendors and internal teams to ensure alignment with contractual and technical requirements.
• Conduct presentations and provide updates to stakeholder groups and user communities.
• Participate in audits and ensure compliance with security, availability, and data integrity standards.
• Support governance processes, including compliance reviews and baseline validations.

Do you have experience in Vendor relationship management?, * 10+ years of experience supporting Texas state government or public sector environments.

• 10+ years of experience in technical support of enterprise application systems.
• Extensive experience in:

• Strategic planning and roadmap development
• Technical project management
• Executive-level presentations and stakeholder communication
• Interpreting contracts and enforcing vendor accountability

• Strong knowledge of:

• Data integration, data quality, and SDLC methodologies

• Hands-on technical expertise with:

• PeopleSoft FSCM or HCM 9.2
• PeopleTools, PeopleCode, Application Designer
• SQL, PS Query, SQR, Application Engine
• Oracle 11 or higher

• Experience supporting large-scale production environments across multiple agencies.
• 8+ years of experience with IT service desk operations and ITIL framework.
• 3+ years of experience supporting ITIL-compliant service desk tools (e.g., BOSSDesk or similar)., * Experience with enterprise software and hardware management best practices.
• Prior experience supporting statewide financial systems.
• Experience developing technical specifications for IT procurements., * Enterprise Systems Analysis (ERP / PeopleSoft)
• Technical Oversight & Governance
• ITIL Service Management (ITSM / ITAM)
• Data Integration & System Architecture
• Incident & Problem Management
• Stakeholder Communication & Leadership
• Security, Compliance & Accessibility Standards

About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.