Principal AI Site Reliability Engineer

As a Principal Site Reliability Engineer, you will play a pivotal role in building and operating the Oracle HealthPatient Portal. In this role, you will design, build, and operate highly reliable, scalable infrastructure that supports Commercial and Federal customers.

You will also contribute to the next evolution of cloud operations by advancing automation, observability, and AI-assisted reliability practices.

You will work within a globally distributed team to deliver robust solutions that handle massive load by the end users with precision and performance, while continuously improving system reliability and operational excellence.

U.S. citizenship is required for this position, as the successful candidate will be required to obtain (and maintain) a U.S. government security clearance after hire., Enhance observability using Prometheus/Grafana and AI-driven insights

Incident Response

Participate in on-call rotations

Implement preventative and automated remediation solutions

Collaboration

Work closely with engineers to execute technical roadmaps

Contribute to code reviews and infrastructure improvements, * Work with the Site Reliability Engineering (SRE) team to take shared ownership of services and platform components. Develop a strong understanding of end-to-end system architecture, dependencies, and production behavior.

• Design, build, and operate reliable, scalable, and secure infrastructure supporting large-scale distributed systems

• Improve system reliability through automation, monitoring, and performance optimization

• Contribute to the adoption of AI-assisted approaches for operations, including:

Enhancing observability and alerting

Supporting automated incident detection and remediation

Exploring intelligent automation for infrastructure lifecycle management

• Partner with development teams to enhance service architecture, scalability, and operability

• Participate in on-call rotations and act as an escalation point for complex production issues

• Perform root cause analysis and implement long-term fixes to prevent recurrence

• Apply knowledge of distributed systems to troubleshoot issues and optimize system performance

• Drive continuous improvement in DevOps/SRE practices, including CI/CD, Infrastructure as Code, and automation at scale

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Infrastructure & Reliability

Experience building and operating high-availability, fault-tolerant systems

Strong understanding of distributed systems, performance monitoring, and resiliency patterns

Experience with incident response, root-cause analysis, and production troubleshooting

Cloud Ecosystems

Experience with one or more cloud environments OCI, AWS/Azure

DevOps/SRE Practices

Advanced competency in CI/CD pipelines (Jenkins, Kubernetes)

Infrastructure as Code (Terraform)

Observability tools (Prometheus, Grafana)

Strong focus on automation-first operations

Data Technologies

• Proficiency in Data Warehousing platforms (e.g., Vertica, Snowflake)

• Experience with ETL frameworks and large-scale data processing

• Understanding of columnar storage systems

Programming & Tools

Proficiency in Python, Java, or Go

Experience with Docker, Kubernetes, and shell scripting

Problem-Solving

Strong troubleshooting skills with ability to perform root-cause analysis

Experience resolving complex production issues in distributed systems

Operational Excellence, 7+ years of software engineering, cloud infrastructure, SRE, or DevOps experience

Proven ownership of production system reliability in cloud environments

Core Expertise

Cloud infrastructure design and automation

Distributed systems and performance optimization

Data warehousing and ETL frameworks

Technical Skills

Terraform, Docker, Kubernetes

Observability stacks (Prometheus, Grafana)

Python, Java, or Go

Additional Strengths

Strong problem-solving mindset with a focus on automation and scalability

Experience improving system reliability through intelligent automation

Preferred Qualifications

Experience in healthcare or regulated environments (HIPAA, compliance frameworks)

Experience working in environments requiring security clearance

Experience building self-healing or autonomous infrastructure systems

US: Hiring Range in USD from: $99,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

 Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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