IBM Netcool Developer / AIOps Engineer (Telecom)

Job Cloud Inc.
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Remote

Tech stack

Java
JavaScript
Geographic Information Systems
API
Artificial Intelligence
Amazon Web Services (AWS)
Data analysis
Application Integration Architecture
Azure
Cloud Computing
Databases
Data Deduplication
Data Migration
Noise Reduction
Monitoring of Systems
Tivoli Management Framework
Issue Tracking Systems
Multi-protocol Systems
JSON
Python
PostgreSQL
MongoDB
MySQL
Message Queuing Telemetry Transport (MQTT)
Oracle Applications
Ansible
Standard Sql
Message Oriented Middleware
Runbook
Shell Script
Simple Network Management Protocols
Syslog
Systems Integration
Extensible Stylesheet Language Transformations (XSLT)
Scripting (Bash/Python/Go/Ruby)
Software Troubleshooting
SOAPAPI
Containerization
Kubernetes
Information Technology
Data Analytics
Kafka
TeMIP
ArcSight Event Correlation
REST
Splunk
Webhooks
Docker
ELK
ServiceNow

Job description

  • Design, develop, and maintain IBM Netcool/OMNIbus, Netcool Impact, Netcool Probes, and Netcool Gateways.
  • Develop event collection, normalization, enrichment, and correlation solutions across telecom and IT infrastructure domains.
  • Build and configure rules, probes, gateways, policies, and automation workflows within IBM Netcool/NOI platforms.
  • Develop custom adapters, APIs, and integrations with northbound and southbound systems.
  • Implement alarm suppression, deduplication, threshold management, enrichment, delay handling, and root cause analysis.
  • Optimize FM databases and message bus infrastructure to efficiently process high-volume event streams.
  • Integrate Fault Management systems with Inventory, Topology, GIS, Performance Management, and Trouble Ticketing platforms.
  • Implement event-driven automation, closed-loop remediation, auto-ticketing, and auto-healing solutions.
  • Collaborate with AI/ML teams to enable predictive fault analytics, anomaly detection, noise reduction, and intelligent event management.
  • Support data migration, alarm model harmonization, and integration architecture initiatives.
  • Develop service impact analysis and cross-domain fault correlation capabilities.

Requirements

We are seeking an experienced IBM Netcool Developer / AIOps Engineer with strong Telecom domain expertise to design, develop, and support enterprise Fault Management (FM) and AIOps solutions. The ideal candidate will have hands-on experience with IBM Tivoli Netcool/OMNIbus, Netcool Operations Insight (NOI), AI Ops, event correlation, automation, and multi-vendor telecom network monitoring environments.

Must-Have Skills

  • IBM Tivoli Netcool/OMNIbus
  • IBM Netcool Operations Insight (NOI)
  • IBM AIOps
  • Telecom Domain Experience (Mandatory)
  • Development experience using Python, Shell Scripting, Java, and JavaScript
  • Event Management and Fault Management Solutions, * IBM Netcool/OMNIbus
  • IBM Netcool Operations Insight (NOI)
  • IBM AIOps
  • HPE TeMIP
  • OpenNMS
  • ServiceNow Event Management

Programming & Scripting

  • Python
  • Shell Scripting
  • Java
  • JavaScript
  • SQL
  • XML/XSLT
  • JSON

Integration Technologies

  • REST APIs
  • SOAP APIs
  • Kafka
  • Webhooks
  • SNMP
  • Syslog
  • MQTT

Databases

  • Oracle
  • MySQL
  • PostgreSQL
  • MongoDB

Cloud & Containerization

  • Kubernetes
  • Docker
  • AWS Monitoring Integrations
  • Azure Monitoring Integrations

Automation Tools

  • Ansible
  • NOI Runbooks
  • ServiceNow Flows
  • Custom Automation Scripts

AI & Analytics

  • IBM AIOps
  • Anomaly Detection
  • Predictive Analytics
  • ELK Stack
  • Splunk
  • Root Cause Analysis, * 8-10 years of experience in Telecom Fault Management and Event Management platforms.
  • Strong hands-on experience with IBM Netcool/OMNIbus and Netcool Operations Insight (NOI).
  • Experience implementing AIOps and event correlation solutions in telecom environments.
  • Deep understanding of telecom domains including RAN, Core, Transport, IP/MPLS, and IT Infrastructure.
  • Experience integrating enterprise monitoring and ticketing platforms.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and stakeholder management abilities.

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