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# Did you actually listen?


- **Date:** Wednesday, Jul 9, 2025
- **Time:** 09:00–17:00 (480 min)
- **Room:** HIDE Room 4
- **Event:** World Congress 2025
- **Tags:** career growth, culture, leadership, team building

## Description

Listening & confronting: The two aces of co-operation.

The fact is, it's easier to get people to shut up than to listen. Proper and active
listening means taking a step back and allowing yourself to be surprised by the
other person. It means not drawing quick conclusions, and thus ultimately leads to
better decision-making. It is therefore hardly surprising that, according to Prof
Lyman K. Steil, 51% of good communication depends on the listener. And active
listening is a particularly important skill in joint project work. Targeted questions,
skilful paraphrasing, interpreting and reflecting are the basis of effective
collaboration and innovation. Listening means wanting to understand. Even if this
sometimes means an uncomfortable confrontation or dealing with a conflict.

SO IN THIS WORKSHOP WE ASK OURSELVES THE QUESTIONS ...
− How does active listening succeed in everyday project work? What framework
conditions are needed for this?
− How do listeners succeed in asking constructive questions and reflecting?
− What happens when conflicts arise from misunderstandings, and how can this
even be an opportunity for project work? How do I skilfully address irritations
and create a space for development instead of a rupture?

Masterclasses are available as a paid upgrade. Secure your ticket here: [Masterclass Ticket](https://www.wearedevelopers.com/world-congress/masterclass)

## Speaker

### [Lena Rossmann](https://www.wearedevelopers.com/@lena-rossmann)

COO of Schlachtplan GmbH


## Related talks at this congress

- [Building a Real World Architecture](https://www.wearedevelopers.com/events/world-congress-2025/sessions/458-building-a-real) — David Tielke
- [Revolutionizing Software Processes with AI: A Masterclass for the Future](https://www.wearedevelopers.com/events/world-congress-2025/sessions/457-revolutionizing) — Patrick Schnell
- [From Zero to Hero: How to put GPT LLMs & friends into your applications - Generative AI in Action](https://www.wearedevelopers.com/events/world-congress-2025/sessions/456-from-zero-to-hero) — Christian Weyer, Sebastian Gingter
- [No-Nonsense Networking: Connect, Collaborate, Create!](https://www.wearedevelopers.com/events/world-congress-2025/sessions/465-no-nonsense) — Theresa Scholten (born Lankes)