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# Rethinking Customer Experience in the Age of AI


- **Date:** Thursday, Jul 10, 2025
- **Time:** 11:30–12:00 (30 min)
- **Room:** Tech Leaders Stage
- **Event:** World Congress 2025

## Speakers

### [Daniel Gebler](https://www.wearedevelopers.com/@daniel-gebler)

CTO at Picnic
### [Dr. Saskia Meier-Andrae](https://www.wearedevelopers.com/@dr-saskia-meier-andrae)

General Manager of Ebay Deutschland
### [Keno Dreßel](https://www.wearedevelopers.com/@keno-dressel)

Principal Consultant & Head of AI @ SQUER
### [Stefan Bär](https://www.wearedevelopers.com/@stefan-bar)

CTO of Nagarro


## Related talks at this congress

- [Intelligence Everywhere: The Future of Consumer Tech](https://www.wearedevelopers.com/events/world-congress-2025/sessions/631-intelligence) — Alejandro Saucedo, Annika Grosse, Leif Lindner
- [Trust by Design: Creating Responsible AI-Powered Services](https://www.wearedevelopers.com/events/world-congress-2025/sessions/912-trust-by-design) — Christoph Bräunlein, Dr. Marc Fuchs, Eva Stepkes, Niklas Harzheim
- [Leading efficiency, empathy, and the human experience with AI](https://www.wearedevelopers.com/events/world-congress-2025/sessions/803-leading-efficiency) — Alexander Birke, Benjamin Perlzweig, Emmanuel Viale, Ming Wu
- [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/events/world-congress-2025/sessions/592-tackling-the-risks) — Kai Grunwitz, Klaus Bürg, Tomislav Tipurić