> Markdown version of [/events/world-congress-2025/sessions/621-the-ai-agent-path-to](https://www.wearedevelopers.com/events/world-congress-2025/sessions/621-the-ai-agent-path-to). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# The AI Agent Path to Prod: Building for Reliability


- **Date:** Thursday, Jul 10, 2025
- **Time:** 14:50–15:20 (30 min)
- **Room:** Stage 2
- **Event:** World Congress 2025

## Recording

[Watch recording](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability)

## Description

AI agents work great in demos, fail spectacularly in production. Why? LLMs are probabilistic, but production demands reliability. 

Join me for a live transformation where I'll take a naive customer support agent and systematically apply production-ready layers: evaluation frameworks, human-in-the-loop safeguards, prompt injection protection, and robust fallback mechanisms. 

Drawing from patterns deployed by n8n's global userbase, you'll witness the mindset shift from "does it work?" to "is it reliable at scale?" and leave with a proven checklist to make your AI agents truly production-ready.

## Speaker

### [Max Tkacz](https://www.wearedevelopers.com/@max-tkacz)

The Original Flowgrammer at n8n


## Related talks at this congress

- [Azure AI Foundry for Developers: Open Tools, Scalable Agents, Real Impact](https://www.wearedevelopers.com/events/world-congress-2025/sessions/735-azure-ai-foundry-for) — Oliver Will
- [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/events/world-congress-2025/sessions/552-beyond-the-hype) — Alex Soto
- [From Traction to Production: Maturing your GenAIOps step by step](https://www.wearedevelopers.com/events/world-congress-2025/sessions/584-from-traction-to) — Maxim Salnikov
- [Learn to Build Agentic AI Workflows for Enterprise Applications](https://www.wearedevelopers.com/events/world-congress-2025/sessions/730-learn-to-build) — Lavinia Ghita, Ziv Ilan