> Markdown version of [/events/world-congress-2026-europe-virtual-stage/sessions/1496-backstage-in](https://www.wearedevelopers.com/events/world-congress-2026-europe-virtual-stage/sessions/1496-backstage-in). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service


- **Event:** World Congress 2026 Europe - Virtual Stage

## Recording

[Watch recording](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service)

## Description

As engineering organizations scale, developers often spend significant time on manual operational work that distracts from product development and slows delivery. In this talk, we share our practical experience using Backstage to offload manual tasks from developers and enable a platform-driven self-service model.
We explain how we identified repetitive operational tasks and transformed them into standardized self-service workflows using Backstage software templates. Through form-based self-service, developers can trigger common operational tasks in a consistent and automated way without direct platform team involvement.

A key part of this journey was ensuring security and governance while enabling self-service. We will dive into how we implemented validation and user authenticity checks using Backstage custom actions. Attendees will leave with concrete guidance on designing effective self-service workflows.

To make the session hands-on, we will conclude with a live demonstration of running one of our Backstage sample templates, highlighting the end-to-end workflow from self-service form to operational execution.

This talk is aimed at Developers, platform engineers and DevOps teams looking for real-world, production tested insights into building self-service with Backstage.

## Speaker

### [Um e Habiba](https://www.wearedevelopers.com/@um-e-habiba)

Cloud DevOps Engineer @ Zeiss Digital Innovation GmbH


## Related talks at this congress

- [From Pipelines to Platforms: How DevOps Automation Becomes a Force Multiplier at Scale](https://www.wearedevelopers.com/events/world-congress-2026-europe-virtual-stage/sessions/1545-from-pipelines-to) — Anna Ozor
- [One Developer Journey, Two Surfaces](https://www.wearedevelopers.com/events/world-congress-2026-europe-virtual-stage/sessions/1581-one-developer) — Saif Ali Shaik
- [Months to minutes: Real world continuous deployment and its sustainability impact](https://www.wearedevelopers.com/events/world-congress-2026-europe-virtual-stage/sessions/1574-months-to-minutes) — Marcel Cremer
- [The Async Revolution: Balancing Focus, Alignment, and Agility](https://www.wearedevelopers.com/events/world-congress-2026-europe-virtual-stage/sessions/1615-the-async-revolution) — Gabriel Casals