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# Decode Your People: Using PCM to Build High-Performance Teams


- **Date:** Friday, Jul 10, 2026
- **Time:** 09:00–09:30 (30 min)
- **Room:** Stage 4
- **Event:** World Congress 2026 Europe

## Recording

[Watch recording](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams)

## Description

Only 23% of employees globally are engaged in their work. Burnout has hit 66%, and the average age for experiencing it is now just 32. On top of that, only 44% of managers have ever been trained in how to lead people, despite being directly responsible for 70% of team engagement outcomes.

We don’t have a productivity crisis, we have a leadership crisis.

In this 20-minute keynote, I share how the Process Communication Model (PCM), a behavioural tool originally developed for NASA, helps founders and managers lead people the way they’re actually wired.

This is not a PCM training session. It’s a practical, story-led talk designed to shift how leaders think about performance: not as something to push for, but something to unlock through smarter communication, deeper understanding, and earlier stress recognition.

Using PCM as a lens, I’ll walk the audience through:

Why people disengage (and how to see it coming)
Why one-size-fits-all motivation fails modern teams
How to recognise when a communication style is misfiring

Audience members will reflect on their own teams in real-time, explore the gap between how they lead and how people want to be led, and leave with a clear insight: you don’t manage performance, you manage people.


## Speaker

### [Chris Redmond](https://www.wearedevelopers.com/@chris-redmond)

Founder of RedOwl Talent 


## Related talks at this congress

- [How to Build a Culture of Sustainable High Performance](https://www.wearedevelopers.com/events/world-congress-2026-europe/sessions/1383-how-to-build-a) — Bianca Errigo
- [Debugging Humans: How MBTI Helps Engineering Teams Communicate Better](https://www.wearedevelopers.com/events/world-congress-2026-europe/sessions/1375-debugging-humans-how) — Hazel Wat
- [Why Distributed Teams Lose Momentum – Even When Everyone Means Well](https://www.wearedevelopers.com/events/world-congress-2026-europe/sessions/1276-why-distributed) — Franziska Höhne
- [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/events/world-congress-2026-europe/sessions/1396-engineering-manager) — Marcin Olichwirowicz