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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Support Technician III - **Company:** Hawaii State Judiciary - **Location:** Honolulu, HI, United States - **Experience:** Experienced - **Salary:** $54,756.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Systems Engineering, Spreadsheets, Databases, Novell NetWare, Text Processing, Electronic Mailing, Hard Disk Drives, Networking Hardware, Laser Printing, Mainframes, Productivity Software, Computer Network Technologies, Information Technology - **Published:** June 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2a712ca77fe1f1a0 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Productivity software?, Do you have a High school diploma or GED?, Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of: * networking equipment (e.g. modems, line drivers) * various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail) * peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply) Substitution of Education for Experience: 1. Successful completion of a two-year degree (e.g., Associate's Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience. 2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience. 3. A Bachelor's degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience. Selective Certification Requirement - Driver's License: For certain positions, applicants must possess a current and valid driver's license to operate a motor vehicle. ## Description Serves as an independent worker responsible for assisting a professional IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine user's needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required. ## Related Videos - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)