> Markdown version of [/jobs/ext/1010333-ai-developer-slack](https://www.wearedevelopers.com/jobs/ext/1010333-ai-developer-slack). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Developer(Slack) - **Company:** Ztek Consulting - **Location:** Milford, OH, United States - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Confluence, JIRA, Automation of Tests, Software as a Service, Identity and Access Management, Python (Programming Language), Key Management, Node.Js, Role-Based Access Control, Systems Integration, User Provisioning Software, Workflow Management Systems, Data Logging, Okta, Backend, Bots, Enterprise Integration, Api Design, Zendesk, Webhooks, GPT, Servicenow - **Published:** June 9, 2026 - **Apply:** https://www.dice.com/job-detail/62c2bcec-e3ac-42b0-9549-e256d4eb08e1 ## About the Role * Strong backend development experience in Python, Node.js, Java, or Go. * Experience building APIs, workflow services, integrations, and automation scripts. * Hands-on experience with Slack apps, Slack bots, Slack APIs, or enterprise collaboration platform integrations. * Experience integrating with ticketing and workflow tools such as Zendesk, Jira, ServiceNow, Confluence, or similar systems. * Understanding of identity and access management concepts such as Okta, SCIM, SSO, RBAC, ABAC, service accounts, and secrets management. * Experience working with SaaS APIs, webhooks, event-driven workflows, and scheduled automation jobs. * Good understanding of GenAI platforms such as OpenAI, Claude, ChatGPT Enterprise, or similar tools. * Ability to build secure, auditable, and reliable operational tooling for enterprise users. * Familiarity with logging, monitoring, error handling, retries, and operational dashboards. ## Description * Build and maintain Slack-based AI support workflows for user questions, issue intake, automated responses, knowledge article lookup, and escalation to human support. * Integrate Slack with backend systems such as Zendesk, Jira, Confluence, knowledge bases, identity platforms, and AI service APIs. * Develop automation for ChatGPT and Claude license tracking, inactive user detection, license reclaim workflows, provisioning and deprovisioning coordination, and BU-level spend reporting. * Build service catalog workflows for AI tool access requests, approvals, onboarding, SLA classification, persona-based routing, and fulfillment tracking. * Create integrations with Okta or SCIM or enterprise identity systems for user provisioning, access management, and entitlement validation. * Support release validation tooling for ChatGPT and Claude by building feature tracking, release checklists, enablement logs, rollout status dashboards, and validation workflows. * Implement policy and access governance controls for OpenAI API orgs, Claude Enterprise workspaces, service accounts, secrets, RBAC and ABAC rules, and usage restrictions. * Develop backend services and APIs to support AI Ops reporting, ticket analytics, usage metrics, license data, support trends, and operational dashboards. * Integrate Serval or the AI support layer with Slack so users can resolve IT and AI-related queries through knowledge articles, built-in workflows, or escalation. * Implement logging, auditability, observability, and error handling for all AI Ops workflows and integrations. ## Related Videos - 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