> Markdown version of [/jobs/ext/1011078-membership-and-programming-manager](https://www.wearedevelopers.com/jobs/ext/1011078-membership-and-programming-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Membership and Programming Manager - **Company:** Players - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $82,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Computer Programming, Data Integrity, Microsoft Office - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3b9a05b30fd5ee73 ## About the Role Do you have experience in Customer communication?, The Membership and Programming Manager is a senior staff position reporting directly to the General Manager. This role is the operational and relational hub for two of the club's most essential functions: nurturing a thriving, engaged membership and overseeing a calendar of compelling club events and activities. The ideal candidate brings hospitality aptitude, genuine enthusiasm for membership culture, exceptional interpersonal instincts, and the organizational acumen to manage multiple priorities in a dynamic environment., * Background in hospitality, private clubs, membership organizations, or a related field strongly preferred * Outstanding written and verbal communications skills; ability to engage warmly and credibly with members, colleagues, vendors, and guests * Demonstrated ability to manage relationships with members, volunteers, and committee leaders * Highly organized, detail-oriented, and capable of managing multiple concurrent priorities * Proficient in Microsoft Office; able to learn club management and CRM software quickly * Collaborative, personable, and positive in a small-staff, all-hands-on-deck environment * Committed to confidentiality and discretion in all matters * Comfortable with a role that is simultaneously administrative and public-facing ## Description * Maintain frequent contact and consultative relationship with Membership Committee leaders * Serve as a public face for membership and member services at the club * Schedule and oversee execution of mixers and cultivation events for prospective members * Oversee the hospitality and education process as prospective members progress toward candidacy and admission * Develop and implement member retention and engagement strategies, including orientations, welcome events, referral programs, and member ambassador initiatives * Maintain accurate membership records, including status changes, upgrades, and other updates, ensuring data integrity across club systems * Work across modules in the club's in-house customer relationship management (CRM) software * Prepare monthly, quarterly, and annual reports on membership activity, engagement, and trends for the Board of Directors and other club leaders * Plan and execute audits of member data to ensure accuracy and integrity * Monitor member feedback and relevant industry trends to continuously improve membership satisfaction and growth * Represent the club at community and industry events as an ambassador for The Players' brand, culture, and mission * Build and cultivate member relationships to heighten satisfaction and lifetime value Programming * Maintain frequent contact and consultative relationship with Programming Committee leaders * Oversee approval, costing, and assessment of club-produced events * Lead internal event marketing efforts, including member email communications, website postings, and other member-facing channels * Develop and maintain the club's activity calendar, encompassing club-produced and some member-sponsored programs * Attend weekly senior staff meetings along with the Banquet, House Management, and Culinary teams * Work with guest artists and vendors in support of clubhouse programs * Coordinate scheduling of AV/Tech staff for club and banquet event service * Create Banquet Event Orders (BEOs) for club-produced events * Monthly meetings with the member-staffed Programming Committee, This is an onsite position. Standard administrative schedule is 10:00-6:00 weekdays; however, this position will regularly include evenings and occasional weekends in support of club events, mixers, and programming. The role involves significant time in both the third-floor administrative offices and throughout the landmark 175-year-old clubhouse. Regular daily use of stairs is required. ## Related Videos - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. 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