> Markdown version of [/jobs/ext/101181-content-designer-service-transformation](https://www.wearedevelopers.com/jobs/ext/101181-content-designer-service-transformation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Content Designer (Service Transformation) - **Company:** Government Digital Service - **Location:** London, UK (Remote available) - **Experience:** Expert - **Salary:** £45,131.0 - £51,406.0 - **Contract:** Temporary to permanent - **Skills:** Agile Methodology, Data Analysis, User-Centered Design - **Published:** May 23, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=ec2c3dfbe1c029e3 ## About the Role Do you have experience in Presentation skills?, * creating, improving and publishing high-quality guidance content that meets user needs * using content management systems and content production processes to publish content * using insights and data, including analytics, user feedback and user research, to make decisions about content and how to improve it * working with stakeholders or clients to build relationships and understand their issues, while maintaining content quality and using evidence to explain decisions made * working in an agile way, using agile methodology to prioritise and manage different pieces of work and adapt to changing circumstances * identifying, implementing and communicating improvements to content strategies, policies, processes and ways of working, Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. ## Description This role is on the multidisciplinary Service Standard and Manual team. The Service Standard provides the principles for creating and running good public services. The Service Manual helps teams to create and run public services that meet the Service Standard. Content designers on the Service Standard and Service Manual work with stakeholders and subject matter experts across GDS and wider government. They update, iterate and improve standards and guidance, ensuring they meet the needs of service teams and reflect emerging good practice, resulting in better services for users. You’ll be joining a thriving community of content designers in GDS and across government, with lots of opportunities to gain new skills and get advice and support from other content and user-centred design professionals., As a content designer you will: * create, improve and manage user-centered content, using analytics, user feedback, user research and other sources of information * contribute to and help develop content principles and templates * identify the needs of users, write user stories, design content plans, create and publish content * identity and collaborate effectively with stakeholders, working with them to understand policy changes and ensure factual accuracy * help develop content strategies, and apply them * contribute to the cross-government and GDS content community, The standard selection process for roles at GDS consists of: * a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above * a task to be completed remotely within 1 week * a 60 minute online interview Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise. In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is: * creating, improving and publishing high-quality guidance content that meets user needs In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role. For this role we’ll be assessing you against the following Civil Service Behaviours: * changing and improving * making effective decisions * communicating and influencing * delivering at pace We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the content designer role: * Agile working * content concepts and prototypes * stakeholder and relationship management * strategic thinking * user focus * user-centred design Recruitment Timeline Sift completion: 5th June 2026 Panel interviews: Starting from the week commencing 15th June 2026 Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade. A reserve list will be held for a period of 12 months, from which further appointments can be made. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Sponsorship DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Feedback will only be provided if you attend an interview or assessment., * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service ## Related Videos - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Insight into AI-Driven Design](https://www.wearedevelopers.com/videos/1016-insight-into-ai-driven-design) ## Related Articles - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 133 - Back to Front](https://www.wearedevelopers.com/magazine/474-dev-digest-133-back-to-front) - [Dev Digest 138 - Are you secure about this?](https://www.wearedevelopers.com/magazine/486-dev-digest-138-are-you-secure-about-this)