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# Systems Support Specialist

- **Company:** Boeing Company
- **Location:** Charleston, SC, United States
- **Experience:** Experienced
- **Salary:** $85,850.0 - $116,150.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Suite, Data Distribution Service, Digital Data, Distributed Systems, Microsoft Office, Networking Basics, Software Deployment, SQL Databases, Virtual Machines, Application Enhancement Tool, Software Troubleshooting, Information Technology, Vba Programming Language, Hardware Infrastructure
- **Published:** June 5, 2026
- **Apply:** https://www.dice.com/job-detail/4234016c-c260-4c93-a278-725ae8e6f8ef

## About the Role

This position will be responsible for ensuring Productional Critical Services (PCS) application suite used for Engineering Data Distribution and Product Definition Templates PDTs are functional and online to perform day-to-day activities. This position will support ADADS, REDARS, SPDM or EIMMT. Candidate should be familiar with providing customer solutions, troubleshooting applications, installing software and have a foundational knowledge of Windows Operating Systems., * Bachelor's degree or higher in Computer Science, Information Technology, Engineering, Computer Information Systems, or closely related field, or equivalent experience

 * 2+ years of experience in SQL/T-SQL
 * 2+ years of experience in Windows Operating Systems (OS)
 * 2+ years of experience in Visual Basic programming

Preferred Qualifications (Desired Skills/Experience):

 * Proficiency in all Microsoft Office Suite applications
 * Experience with Boeing production, change control, and Engineering release processes
 * Experience with Reference Engineering Drawing and Retrieval System (REDARS)
 * Experience working with Automated Drawing Accountability Distribution System (ADADS)
 * Basic hardware/software troubleshooting skills
 * Experience working with suppliers or vendors
 * 2+ Summa Stencil Cutters
 * 2+ Kongsberg Machine Drafting Tables, Bachelor's Degree or Equivalent, This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

## Description

* Manage and maintain day-to-day support for Data Distribution applications
 * Support application enhancements, testing and requirements gathering
 * Maintain and resolve tickets in ticketing queue(s)
 * Protect classified and proprietary information
 * Develop and maintain relationships with other information providers internal and external to the Company
 * Collaborate with business partners and end users to assist with troubleshooting and solutions
 * Organize, manage, store, and distribute Engineering Data
 * Define information architecture requirements for integration with digital information systems
 * Develop and maintain relationships with other information providers internal and external to the Company
 * Provide support for Windows Operating Systems (OS)
 * Provide basic network support
 * Support Virtual Machine environments
 * Install, configure, and maintain systems hardware, software and components
 * Document and update documentation related to applications used to support creation of media outputs
 * Restore, troubleshoot and perform Root Cause Analysis (RCA) of PCS application suite


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