> Markdown version of [/jobs/ext/1014592-servicenow-data-analyst](https://www.wearedevelopers.com/jobs/ext/1014592-servicenow-data-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Data Analyst - **Company:** The Summit - **Location:** Huntsville, AL, United States - **Experience:** Experienced - **Salary:** $80,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Agile Methodology, CompTIA Security+, Data Integration, Data Presentation, Relational Databases, Microsoft Office, Office Suite, Microsoft PowerPoint, Raw Data, Power BI, Microsoft SharePoint, Web Analytics, Enterprise Software Applications, Data Analytics, Database View, Servicenow - **Published:** June 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=41f6b36083c576b9 ## About the Role Do you have experience in Writing skills?, Do you have a Bachelor's degree?, * Bachelor's degree in Business, Data Analytics, or related field OR equivalent combination of applied skilled experience * Minimum five years of experience in business analysis, encompassing tasks such as research, definition, analysis, and documentation of processes and policies * Minimum of two years of experience with data analytics directly in the ServiceNow platform * Experience and working knowledge of various features in ServiceNow including Platform Analytics, Indicators, Database Views, and others * Exhibit critical thinking skills to assess stakeholder requests, asking probing questions to uncover the underlying needs and requirements * Experience with presenting data to stakeholders to include translating technical findings into actionable business narratives * Have a solid understanding of relational databases and basic programming skills * Demonstrate strong problem-solving skills, facilitating a shared understanding of problems, potential solutions, and technical challenges to guide the team towards optimal solutions * Ability to communicate effectively, both in writing and verbally Optional/Desired Qualifications * Demonstrated proficiency within all applications of Office 365 (SharePoint, Power BI, Excel, PowerPoint) * Microsoft PL300 Certification * CompTIA Security+ Certification * Experience with the agile methodology Work Conditions Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position will often move about inside the office to escort visitors, deliver packages to addressee, etc. Occasionally operates a computer and other office productivity machinery, such as a copy machine, and computer printer. Must be able to lift up to 25 pounds at a time. The person in this position frequently communicates with employees and clients. ## Description The ServiceNow Data Analyst will be responsible for leveraging a strong knowledge rooted in Service Now features related to data analytics (Platform Analytics, Indicators, Database Views, etc.) across all ServiceNow modules to help stakeholders across the organization make informed decisions, * Articulate, interpret, and translate business data to deliver insights that drive strategic business decisions and optimize employee performance * Collaboratively partner with business leaders to extract valuable insights from raw data, fostering effective decision-making and enhancing employee performance * Engage in collaborative efforts with team members to refine workflows and processes, actively contributing to the creation and maintenance of supporting documentation * Cultivate a deep understanding of current enterprise applications to help maintain data fidelity within the systems * Generate comprehensive reports and dynamic dashboards using Power BI and the ServiceNow platform, periodically and on-demand, integrating data from ServiceNow and other enterprise applications * Embrace a commitment to continuous learning, staying abreast of new processes, tools, and technologies to actively contribute to and support business growth * Work closely with the ServiceNow development teams to define, document, and validate requirements * Other duties as assigned ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Valven Atlas: Engineering Intelligence That Delivers](https://www.wearedevelopers.com/videos/1660-valven-atlas-engineering-intelligence-that-delivers) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)