> Markdown version of [/jobs/ext/1014684-it-support-associate-ii-ops-tech-solutions-ots-opstech-it](https://www.wearedevelopers.com/jobs/ext/1014684-it-support-associate-ii-ops-tech-solutions-ots-opstech-it). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Associate II, Ops Tech Solutions (OTS), OpsTech IT

- **Company:** Amazon.com, Inc.
- **Location:** San Diego, CA, United States
- **Salary:** $47,840.0 - $76,960.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, CompTIA Network+, Linux, Red Hat Enterprise Linux, Information Technology, Cisco
- **Published:** June 4, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/27736073/It-Support-Associate-Ii-Ops-Tech-Solutions-Ots-Opstech-It-California-San-Diego-7375

## About the Role

Experience troubleshooting integrated and interdependent computer systems

 - Experience in a dynamic environment with a high degree of customer service
 - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
 - 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience

Preferred Qualifications

 - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

## Description

As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon., Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities

 - Handles support requests and procedures across the network
 - Assist in training new hires
 - Continuous learning of new technologies
 - Ability to support customers from multiple buildings in the area, as well as remote customers
 - Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation


## Related Videos

- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)

## Related Articles

- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)