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# Local IT Technician

- **Company:** Ubisoft GmbH
- **Location:** Mainz, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Agile Methodology, Apple Mac Systems, Batch Files, Linux, Microsoft Office, Microsoft Operating Systems, System Center Configuration Manager, Windows PowerShell, Scripting, Information Technology, Laptops
- **Published:** May 13, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=7d9f88641d91394a

## About the Role

Do you have experience in macOS?, What you bring:

 * Relevant education in Information Technology or equivalent experience
 * 2+ years of experience in technical support to end users (Workstations, Laptops, Smartphones)
 * Excellent knowledge of Microsoft operating systems, Microsoft Office suite
 * Good knowledge of networking, cabling
 * Good dexterity and ability to perform manual labor
 * Good knowledge of SCCM, Active Directory
 * Great sense of customer service
 * Team spirit, good listening, communication, and organizational skills
 * Good English skills (spoken and written)

Nice to have:

 * Linux knowledge
 * Knowledge of multimedia equipment
 * Scripting ability (batch files, PowerShell)
 * Mac OS X knowledge
 * MCSE, MCSA or MCP certification
 * Knowledge of agile methodologies

## Description

As our new Local IT Technician (f/m/d) at Ubisoft Mainz, you are responsible for delivering support for the local site employees. You enable production to deliver great games via your superb IT service to enrich players' lives.

What you will do:

 * Offer on-site and remote support to end users within the local responsibility
 * Incidents and Requests management
 * Manage local infrastructure (servers and network) where required
 * Ensure approved security best practices and policies are being applied
 * Provisioning and maintaining the employees work environment
 * Interact with external vendors regarding support requests
 * Strive to continually improve IT policies and processes
 * Provide support for events & meetings
 * Support employees during equipment moves
 * Maintain the IT asset inventory
 * Build and update documentation


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