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# Desktop Support Tech

- **Company:** Lovelace Medical Center
- **Location:** Albuquerque, NM, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Information Systems, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Ethernet, Microsoft Office, System Center Configuration Manager, Windows Servers, Windows PowerShell, Cisco WebEx, Scripting, Peripherals, Computer Equipment, Information Technology
- **Published:** June 1, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e55f39053b0ef742

## About the Role

Do you have experience in Windows?, Do you have a Associate's degree?, * Associate's degree in Information Systems / Computer Science.

 + Additional years of technical training may substitute for the required education on a year-for-year basis.
 * Experience with Desktop operating systems, Windows Server, and Active Directory.
 * Experience in installing and replacing computer peripherals.
 * Experience with teleconferencing applications (e.g., Cisco Webex, Microsoft Teams, and Zoom).
 * Experience with Microsoft Teams room and A/V equipment.
 * Working knowledge of Ethernet networks, Server and PC hardware, network printers, Microsoft Office, Exchange, Active Directory, DNS, and DHCP.
 * Strong analytical and problem-solving skills.
 * Strong organizational and time management skills.
 * Exhibits clear written and verbal communication skills.

Preferred Job Requirements:

 * MCP certification.
 * A+ certification.
 * SCCM deployment and Microsoft Office 365 experience a plus.
 * Additional knowledge in scripting (e.g., PowerShell) and other remote tools is a plus.

## Description

* The Desktop Support Technician provides accurate, timely, and creative solutions to end-user computer problems of a moderate nature to ensure end-user productivity.
 * Performs restorative and maintenance actions either remotely or at the end user's location to resolve problems using basic troubleshooting and technical skills.
 * Performs general maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment located throughout the enterprise.


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