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# IT Support Specialist

- **Company:** TEKSYSTEMS INC.
- **Location:** Burlington, KY, United States
- **Experience:** Experienced
- **Salary:** $31,200.0 - $35,360.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, Software Applications, Monitoring of Systems, Issue Tracking Systems, Software Engineering, Enterprise Software Applications, Software Troubleshooting, Information Technology
- **Published:** June 30, 2026
- **Apply:** https://www.dice.com/job-detail/390a2cf2-99c1-4f63-87ef-a8390befdfd3

## About the Role

Basic knowledge of computer hardware and software troubleshooting
Familiarity with Windows operating systems and common applications
Experience with ticketing systems is a plus
Good problem-solving and communication skills
Ability to work independently and in a team environment

Preferred Qualifications:
Associate's or Bachelor's degree in IT or related field
2+ years of IT Support experience
Experience with Active Directory and enterprise systems
Familiarity with security and access control processes
Skills
Application support, Applications Support, Training, Customer Service
Top Skills Details

## Description

We are looking for a skilled IT Support Specialist to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills and a good understanding of computer systems., Troubleshoot hardware and software issues in a timely manner
Support software applications, including KINDL system
Handle incident and service requests using ticketing system
Support users with login, password resets, and access issues
Monitor system performance and ensure systems are running efficiently


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