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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner II - Provider - **Company:** SCAN, Inc. - **Location:** Long Beach, CA, United States - **Experience:** Experienced - **Salary:** $106,200.0 - $182,983.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, Information Systems, Decision Support Systems, Knowledge Management, Natural Language Processing, Network Administration, Release Management, Robotic Automation Software, Software Requirements Analysis, Website Wireframe, Chatbots, Information Technology - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=21b825ede840198a ## About the Role Do you have experience in Cross-functional collaboration?, * 3-5 years of experience as a Product Owner or Product Manager delivering digital products in agile development environments. * Proven experience delivering digital and AI-enabled solutions, including partnering with engineering, data, and analytics teams to drive measurable business outcomes. * Experience using qualitative and quantitative data to inform product decisions, prioritize work, and optimize performance over time. * Experience partnering with service, call-center, or customer/member-facing teams, preferably within healthcare or similarly regulated industries. * Demonstrated ability to operate effectively in complex, ambiguous problem spaces, translating business or customer needs into actionable product requirements and shipped solutions. * Bachelor's degree preferred in Business, Computer Science, Information Systems, Engineering, Healthcare Administration, or a related discipline. * Strong understanding of AI capabilities (Agent Assist, Virtual Agent, NLP, chatbots, predictive analytics, RPA) and customer service technologies (e.g. CRM, Knowledge Management, Telephony, Digital, etc.) * Excellent communication, prioritization, problem solving, and decision-making skills. * Ability to turn strategic thinking into tangible, value-add, consumer-centric solutions. * Ability to drive discovery sessions and workshops with business users. * Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals. Experience with coordinating diverse groups of individuals to achieve overall program success. * Strong program management skills, using analytics, user research and other approaches to help make decisions and iterate on overall strategy. * Ability to structure complex problems, frame hypotheses, and evaluate options using product and technology decision frameworks. * Experience translating insights from user research, workflow observation, and data analysis into clear product artifacts (e.g., concepts, wireframes, user stories). * Ability to balance short-term delivery needs with longer-term platform and capability considerations. * Strong collaboration skills when working with technical teams to assess feasibility, risk, and sequencing of solutions. * Technical expertise - Strong analytical skills * Problem Solving - Strong problem-solving skills * Communication - Strong communication and interpersonal skills * AI-Augmented Product Management - Ability to intentionally use AI tools to enhance core product management activities, including product discovery and research, concept development and wireframing, requirements definition, backlog refinement, estimation, and release planning. * Data-Driven Decision Making - Ability to apply qualitative insights and quantitative data to prioritize work, evaluate outcomes, and continuously improve product effectiveness. ## Description The Product Owner II - Provider is responsible for defining and prioritizing the features and requirements of a software product or system. They work closely with stakeholders, development teams, and other key players to ensure that the product meets business objectives and delivers value to customers. The Product Owner is the voice of the customer and plays a crucial role in guiding the development process from concept to delivery. They are responsible for creating and maintaining the product backlog, making decisions on feature priorities, and ensuring that the product meets quality standards and user needs. Represents the end user of a software product during product planning, development, and release, as a part of the Agile development process. This specific Product Owner role partners with Network Management, Value Based Care, and Market Development leadership to translate provider priorities into technology and AI-enabled capabilities that support network growth, provider engagement, quality, and member access to care. You Will * Defines users, creates and maintains user stories, and develops and prioritizes functional requirements for new or revised features or enhancements. * Develops manageable deliverables, milestones, and development schedules from large or complex user stories; estimates release dates and modifies schedule as required. * Establishes acceptance criteria for user stories, develops test cases, and approves stories. * Assist product marketing in defining the target market, developing marketing materials, or understanding the product value proposition. * Performs work with a strong degree of latitude, handles the most complex issues, and possesses expert knowledge of subject matter including provider workflows and product ownership best practices. * Partners with Network Management, Value Based Care, and Market Development stakeholders to translate provider priorities into technology and AI-enabled features that improve provider engagement, quality, and member access to care. * Drives alignment and prioritization across Provider leadership, IT, and delivery teams, using qualitative and quantitative insights to manage trade-offs across competing priorities, dependencies, and business objectives. * Collaborates with provider operations, data, AI, and engineering teams to translate complex or ambiguous provider challenges into delivered product capabilities that improve efficiency, decision-making, and provider performance. * Maintains proactive communication with provider leadership and key stakeholders to ensure shared understanding of priorities, progress, and outcomes, and alignment with enterprise objectives. * Applies product management best practices, design thinking, and agile methodologies to continuously improve products, workflows, and outcomes across the provider technology portfolio. * We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. * Actively support the achievement of SCAN's Vision and Goals. * Other duties as assigned. ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [User 1st! 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