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# Project Manager -Salesforce

- **Company:** Tata Consultancy Services Limited
- **Location:** Durham, NC, United States
- **Experience:** Expert
- **Salary:** $110,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, JIRA, Microsoft Azure, Continuous Integration, DevOps, Microsoft Project, PRINCE2, Scrum Methodology, Release Management, Cloud Services, Salesforce.Com, Multi-Cloud, Information Technology
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b2889003122ede29

## About the Role

Do you have experience in Stakeholder relationship building?, Do you have a Bachelor's degree?, Must Have Technical/Functional Skills
Salesforce, Agile, Project Management exp, * 15-20years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles

 * Proven experience managing large-scale Salesforce implementations

 * Experience with Agile/Scrum methodologies

 * Strong planning, estimation, and risk management skills

 * Familiarity with Jira / Azure DevOps / MS Project

 * Excellent communication and stakeholder management

 * Leadership and decision-making skills

 * Problem-solving mindset

 * Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe

 * Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp, Bachelor's degree, Qualifications : BACHELOR OF COMPUTER SCIENCE

## Description

We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of
Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The ideal candidate
will bring a strong blend of project leadership and deep technical expertise in Service Cloud and Agentforce,
ensuring successful delivery aligned with business outcomes and strategic objectives

 * Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)

 * Define scope, timelines, milestones, and deliverables

 * Ensure projects are delivered on time, within scope, and budget

 * Track project progress and provide regular status updates

 * Act as the primary interface between business stakeholders and technical teams

 * Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)

 * Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects

 * Remove blockers and ensure team productivity

 * Identify, assess, and mitigate project risks

 * Ensure adherence to quality standards and testing processes

 * Oversee UAT, release management, and deployment cycles

 * Ensure adherence to Salesforce development standards and governance

 * Drive DevOps and CI/CD practices

 * Maintain documentation for solution design and processes


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