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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer, Operations (NOC) - **Company:** LEDGENT - **Location:** La Mirada, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Border Gateway Protocol, Computer Maintenance, Wavelength-Division Multiplexing, Firmware, Issue Tracking Systems, Networking Hardware, Intrusion Detection Systems, Multi-protocol Systems, Network Security, Network Layer, Enterprise Messaging Systems, Network Architecture, Network Planning and Design, Routing, Computer Network Operations, Firewalls (Computer Science), Juniper, Cisco - **Published:** June 2, 2026 - **Apply:** https://www.dice.com/job-detail/1da73b8d-631c-4519-bdf4-efe4f9fe6c6a ## About the Role * Strong analytical thinking with the ability to troubleshoot complex issues independently * Effective communicator across multiple channels (tickets, calls, messaging platforms) * Ability to manage and prioritize multiple high-impact incidents simultaneously * Sound judgment in issue resolution and escalation to leadership when necessary * Proactive risk assessment and mitigation to minimize network impact * Commitment to continuous improvement and achieving defined objectives and key results (OKRs) * Collaborative mindset with a focus on team success and knowledge sharing * Strong understanding and application of network security and privacy best practices, * 2+ years of experience in: + Network operations supporting production environments, OR + Technical support role working with customers via phone and ticketing systems * Hands-on experience with Cisco and/or Juniper networking equipment * Experience with Layer 3 routing protocols * Proven ability to troubleshoot real-time network and routing issues * Experience installing, upgrading, and securing network infrastructure * Knowledge of: + Network security principles + ACL configuration + Firewalls and intrusion detection systems, * Industry certifications such as Cisco CCNP or JNCIA-SP * Experience with: + BGP and advanced routing protocols + MPLS-SR and L2VPN technologies + DWDM / optical transmission systems * Background in network design, configuration, and operations * Experience working in higher education, research, or large-scale distributed environments, * 24/7 operations environment requiring flexibility in scheduling * Rotating shifts, including weekends and overnight support * Collaborative team-oriented culture focused on operational excellence ## Description We are seeking a Network Engineer, Operations to join a dynamic Network Operations team responsible for maintaining and supporting critical network infrastructure. This role requires strong troubleshooting skills, operational discipline, and the ability to work collaboratively in a fast-paced, 24/7 environment., * Monitor, maintain, and troubleshoot live production network infrastructure * Configure, administer, and support Cisco and Juniper routers and switches * Perform firmware updates, hardware maintenance, and software upgrades * Diagnose and resolve network performance issues across Layer 3 environments * Troubleshoot circuit issues, including both commercially lit services and dark fiber * Support network security configurations including ACLs, firewalls, and intrusion detection systems * Prepare and communicate maintenance notifications and outage announcements * Document activity and updates through ticketing systems, ensuring clear and accurate communication * Collaborate with internal teams and external vendors (hardware providers, telecom partners) via phone, email, and messaging platforms * Participate in shift rotations, including evenings, weekends, and overnight coverage ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Most Popular Web Developer Jobs in Europe](https://www.wearedevelopers.com/magazine/163-7-most-popular-web-developer-jobs-in-europe)