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# Data and Quality Analyst (Credentialing Administrator II)

- **Company:** IDEMIA
- **Location:** Brentwood, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Salesforce.Com, Adobe
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=251bf82f0b58f220

## About the Role

Do you have experience in Word embeddings?, Do you have a Associate's degree?, * Customer Relationship Management (CRM) tool experience

 * Salesforce tool experience
 * Analytical skills to receive, assemble and report on data records
 * Extremely attentive to details
 * Possess a high level of self-motivation and energy, and work with minimal supervision
 * High organizational and time management skills
 * Highly developed oral and written communication skills
 * Fosters working relationships with leadership and other contract Points of Contact
 * Ability to support multiple team members and projects simultaneously and prioritize in a fast-paced environment
 * Proficiency in Adobe and/or FoxIt PDF as well as the Microsoft Office Suite which includes Word, Excel, PowerPoint, Outlook
 * Ability to work as part of a team with excellent interpersonal skills

Qualifications, Education, and Experience:

 * Minimum 2 years credentialing experience
 * Bachelor's or associate degree preferred
 * Minimum 3 years working in a corporate office environment working with multiple internal and external customers
 * Customer Relationship Management (CRM) tool
 * Salesforce tool

## Description

* Evaluating data across forms and internal systems and resolving any data mismatch
 * Quality assurance review of candidate records
 * Follow up and outreach to candidates to obtain missing, incomplete, and mismatched information
 * Inputting data into a Salesforce tool for reporting and tracking candidates through credentialing process
 * Oversee all regulatory compliance expectations for state and federal programs
 * Identifies and recommends improvements to workflows and processes to improve accuracy and efficiency
 * Specialized knowledge of Microsoft Excel required to perform daily inputs, building functions, sorting, and filtering large amounts of data and ability to generate data drive reports weekly and on demand
 * Maintain confidential records and data, including but not limited to sensitive security information, personnel contact information, background check submittal information and employer information
 * Uses Microsoft Outlook daily to perform administrative duties
 * Participates in collaborative meetings and may serve as point of contact for specific programs or platforms
 * Supports recurring internal and external audit of records
 * Applies concept of continuous improvement to develop new skills during changing initiatives
 * Communicate with internal personnel as well as external job applicants
 * Adhere to all company and department employment policies regarding security and confidentiality

Note: In addition to the Essential Functions, they also perform similar work-related duties as assigned.


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