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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # TELECOMMUTE Manager, Systems Administration (IT) - **Company:** DaVita Inc. - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $85,000.0 - $135,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Systems Engineering, Collaborative Software, Cyber Security, Information Systems, Information Leak Prevention, Identity and Access Management, IT Management, Information Technology Operations, Microsoft SharePoint, Information Technology, Servicenow - **Published:** June 30, 2026 - **Apply:** https://www.dice.com/job-detail/ae9c9f31-81d4-4408-b0f5-9c5f36c9b464 ## About the Role Education, licenses, certifications, and experience required to fulfill the essential duties: * Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent progressive technical experience. * 5+ years of experience in IT operations, systems engineering, or messaging/collaboration administration. * Experience with ServiceNow ITSM Platform preferred. * Strong communication, stakeholder management, and project management skills. ## Description The Manager, M365 Platform is responsible for the strategic direction, daily operations, and overall management of the Microsoft 365 environment at DaVita. This leader will manage a team of messaging and collaboration engineers and administrators, ensuring the reliable, secure, and efficient delivery of M365 services (including Exchange Online, Teams, SharePoint, and OneDrive) to all DaVita teammates. The position partners closely with IT leadership, security, and business stakeholders to maximize the value of the platform, drive adoption, and ensure compliance with healthcare and corporate standards., The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. * Platform Strategy & Roadmapping (25%): Define and execute the strategic roadmap for the Microsoft 365 environment. Stay current with Microsoft's release cycles and feature updates, assessing their potential value and impact on the business. Drive adoption of new M365 features and collaboration tools across the enterprise. * Team Leadership & Development (25%): Manage, mentor, and develop a team of M365 engineers and administrators. Manage team workload, intake pipelines for requests/incidents, and ensure the delivery of high-quality solutions. Handle recruitment, hiring, performance development, and performance management for direct reports. * Operations & Service Delivery (25%): Oversee the day-to-day administration of the M365 tenant. Serve as the highest escalation point for complex issues related to Exchange, Teams, OneDrive, and SharePoint. Monitor platform health, optimize performance, and ensure incident SLAs and operational metrics are consistently met. * Security, Compliance & Governance (15%): Partner with Information Security and Compliance teams to design and enforce M365 security policies, data loss prevention (DLP), eDiscovery, and retention policies. Ensure the platform adheres to HIPAA and DaVita's regulatory requirements. Manage access controls, identity management integration, and secure guest access. * Vendor & Stakeholder Management (10%): Manage the technical relationship with Microsoft and relevant third-party vendors. Collaborate with business leaders, clinical stakeholders, and IT partners to gather requirements and deliver solutions that improve teammate collaboration and productivity. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)