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# ICT Support Engineer

- **Company:** Purple Placements
- **Location:** Crewe, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Antivirus Softwares, Software Applications, Microsoft Azure, Backup Devices, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Microsoft Office, Microsoft Servers, Wireless Distribution Systems, Wireless Networks, Microsoft Deployment Toolkit, Lightspeed, HybridCloud, Firewalls (Computer Science), Gsuite, Veeam, Wsus, Vmware
- **Published:** May 23, 2026
- **Apply:** https://www.careerjet.co.uk/jobad/gb1ba4a98a1aefbc4530129556b24cb6ca

## About the Role

At least 2 years' experience in a similar role

 - Full UK Driving Licence and access to own transport (Essential)
 - As the job involves working in schools you will be required to obtain an Enhanced DBS Check (Essential)
 - Professional Certifications (Advantageous but not necessary)
 - Strong knowledge and experience of supporting and maintaining:
 - Network / Wireless Infrastructure
 - VMware / Hyper-V Virtualised Environments
 - Microsoft Server / Desktop Operating Systems
 - Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS
 - Enterprise Anti-Virus solutions (Sophos, ESET or similar products) and Enterprise Backup solutions (Veeam, Veritas or similar products)
 - Enterprise Cloud solutions (Azure, Office 365, G Suite)
 - Enterprise MDM solutions (Lightspeed or similar products)
 - Server / Desktop / Laptop Hardware
 - NAS/SAN Hardware
 - Ability to communicate with technical and non-technical users
 - Ability to plan, organise and prioritise workload
 - Ability to read and produce business quality documentation
 - Excellent customer relationship and interpersonal skills
 - Strong problem-solving skills
 - Good organisation skills

## Description

Support Engineer Responsibilities:

 - Proactive support using monitoring solutions
 - Liaising with 3rd party hardware / software vendors
 - Maintaining Firewall and Filtering Solutions
 - Supporting and maintaining Network / Wireless Infrastructure
 - Supporting and maintaining VMware / Hyper-V Virtualised Environments
 - Supporting and maintaining Microsoft Server / Desktop Operating Systems
 - Supporting and maintaining Microsoft Server / Desktop Applications
 - Supporting and maintaining Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS
 - Supporting and maintaining Enterprise Anti-Virus solutions (Sophos, ESET or similar products)
 - Support and maintaining Enterprise Backup solutions (Veeam, Veritas or similar products)
 - Maintain Enterprise Cloud solutions (Azure, Office 365, G Suite)
 - Supporting and maintaining Enterprise MDM solutions (Lightspeed or similar products)
 - Maintaining Server / Desktop / Laptop Hardware
 - Maintaining NAS/SAN Hardware


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