> Markdown version of [/jobs/ext/1027637-senior-technical-analyst](https://www.wearedevelopers.com/jobs/ext/1027637-senior-technical-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Analyst - **Company:** HCA Healthcare Inc. - **Location:** Orlando, FL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Information Systems, Databases, Networking Hardware, Microsoft Software, Cisco - **Published:** June 24, 2026 - **Apply:** https://dejobs.org/x/x/17CF48FABA7E4899976A6D7D80D362D1/job/ ## About the Role Bachelor's degree in information systems or healthcare-related field is preferred EXPERIENCE Two years of broad technical experience required CERTIFICATE/LICENSE Basic certification in Cisco equipment or Microsoft Products is highly desirable Valid state driver's license and proof of auto insurance, if applicable ## Description The Sr. Technical Analyst implements and supports a broad range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst is responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk. Advanced hands-on technical support is provided across a broad range of technical areas. Problems beyond the scope of ability or responsibility are communicated in a timely manner to appropriate division-level support staff. The Sr. Technical Analyst participates in 24x7 on-call support with other members of the division staff. The Sr. Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The Sr. Technical Analyst assists with facility-based project planning, strategic planning, and supplements on-site support to technical resources, as needed. Implements and supports the broadest range of facility-based IT&S equipment, including but not limited to network equipment, servers, terminals, personal computers, printers, cabling, related software products Provides advanced, hands-on technical support across a broad range of technical user problems; repairs equipment and performs preventative maintenance Communicates and escalates incidents and requests beyond scope of ability to senior service resources Logs and tracks incidents and requests; reviews incident and request tracking databases Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Investigates hardware problems and performs minor system hardware and communication connection repairs Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Aids and trains users on proper use of division and/or facility technology Mentors and trains Division Technical Analysts Participates in facility-based IT project planning, as needed Effectively works with division and corporate IT&S personnel to ensure that division priorities and standards are achieved Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)