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# Desktop Support

- **Company:** Stellar Professionals
- **Location:** Harrisburg, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Automation of Tests, CompTIA Security+, Cyber Security, Issue Tracking Systems, Microsoft Servers, Network Monitoring, Office365, Splunk
- **Published:** June 4, 2026
- **Apply:** https://www.dice.com/job-detail/2436776b-7d4e-40b2-b98c-a9e7bad01499

## About the Role

* Helpdesk Support: Minimum 2+ years of technical troubleshooting and ticketing system experience.
 * Information Security: Minimum 2+ years of security-related support or network monitoring.
 * Mandatory Tools: Hands-on experience with Splunk and Tenable.
 * Systems: Strong familiarity with Microsoft Server & Workstation OS and O365 products.
 * Education: Associate's degree OR active, current IT/Cybersecurity certifications.
 * Availability: Ability to respond promptly to urgent/emergency technical issues outside of standard hours if needed.

## Description

* Dual-Team Support: Act as the bridge between the Helpdesk and Information Security teams.
 * Incident Management: Respond to technical support tickets while documenting and managing security vulnerabilities.
 * Network Monitoring: Read security logs, run testing tools, and ensure compliance with regulatory guidelines.


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