> Markdown version of [/jobs/ext/103070-senior-onboarding-consultant-logit](https://www.wearedevelopers.com/jobs/ext/103070-senior-onboarding-consultant-logit). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Onboarding Consultant (Logit) - **Company:** triSaaS - **Location:** Edinburgh, UK - **Experience:** Expert - **Salary:** £32,000.0 - **Contract:** Permanent contract - **Skills:** Computing Platforms, Software as a Service, Microsoft Office, Software Systems - **Published:** May 25, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=0209159bed1dcdc8 ## About the Role Do you have experience in SaaS?, This role is ideal for candidates with experience in SaaS implementation, customer onboarding, project coordination and a hospitality background would be particularly well suited to this role. Experience with managing small teams and using systems for digitised compliance such as Pronet, Access Maintain, Trail and so on will be beneficial., This is an excellent opportunity for someone looking to progress into a client-facing SaaS delivery role within a collaborative Monday-to-Friday office environment, while also developing leadership experience through supporting and guiding a small team., * Customer-focused, with a passion for delivering exceptional service and building strong client relationships * Enthusiastic and collaborative, thriving in a team-oriented environment * Technically confident, with the ability to quickly learn new systems and software platforms * Highly organised, with strong attention to detail and the ability to manage multiple priorities effectively * Proactive and solution-oriented, with a positive and professional approach * Confident in building trust and credibility with both customers and colleagues * Results-driven, with the ability to work to deadlines and maintain high standards under pressure, The ideal candidate will combine strong organisational and project coordination skills with SaaS delivery experience, leadership potential, and a customer-centric mindset., * Strong IT and computer skills, including proficiency with Microsoft Office and the ability to quickly learn new software systems * Excellent organisational skills, with the ability to manage multiple priorities effectively * Strong communication and interpersonal skills, particularly in customer-facing environments * Experience supporting or managing a small team is highly desirable * A professional, adaptable, and proactive approach to problem-solving and client service, * Customer-facing or client support experience: 1 year (required) * Experience working with SaaS solutions: 1 year (preferred) * Hospitality or Restuarant: 1 year (preferred) * System Administration: 1 year (preferred) ## Description * A supportive and inclusive team culture where everyone's contribution is valued * Dedicated mentoring and ongoing professional development support * Comprehensive training on the Logit platform and implementation processes * Clear development milestones and opportunities for career progression * The opportunity to work with leading UK hotels and hospitality groups, with exciting international growth plans Key Responsibilities * Managing the onboarding and training of new customers onto the Logit platform * Supporting clients throughout the implementation lifecycle to ensure a smooth and successful rollout * Responding to client queries and providing high-quality ongoing support * Monitoring project timelines, supporting delivery objectives, and assisting with client escalations * Supporting and coordinating a small implementation team, helping to prioritise workloads, provide guidance, and maintain high standards of customer delivery * Assisting with team development through mentoring, knowledge sharing, and day-to-day operational support ## Related Videos - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Coffee with Developers - Andrew Taylor - CODE100 Manchester](https://www.wearedevelopers.com/videos/888-coffee-with-developers-andrew-taylor-code100-manchester) - [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last) - [Developers don't need onboarding, do they? 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