> Markdown version of [/jobs/ext/1031980-it-field-technician-junior](https://www.wearedevelopers.com/jobs/ext/1031980-it-field-technician-junior). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Field Technician- Junior

- **Company:** Pomeroy Assoc., L.P.
- **Location:** Maryland Heights, MO, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, System Configuration, Issue Tracking Systems, Microsoft Office, Office365, Extreme Programming
- **Published:** June 4, 2026
- **Apply:** https://www.disabledperson.com/jobs/72756656-it-field-technician-junior

## About the Role

* 2+ years of hands-on field support or desktop support experience
 * Experience with ticketing systems and asset management tools
 * Strong troubleshooting skills across hardware and software environments
 * Experience supporting Windows operating systems (Windows 10 and 11; legacy exposure to XP a plus)
 * Experience with printer support, including HP device configuration, consumable replacement, and device relocation
 * Familiarity with:
 * Active Directory
 * Microsoft Office / Microsoft 365 (O365)
 * Mobile/phone security and device support
 * Ability to perform remote installations and provide remote technical support
 * Ability to lift and carry up to 40 lbs

Preferred Education & Certifications

 * High school diploma or GED required
 * CompTIA A+ certification preferred but not required

## Description

* Assist in investigating and resolving complex installation and maintenance issues of moderate to high impact
 * Provide on-site technical support to customers, including installation, servicing, and repair of systems and equipment
 * Validate and ensure operational quality and performance of installed hardware and systems
 * Diagnose and resolve issues related to hardware installation, upgrades, maintenance, and repairs
 * Educate and guide end users on proper operation and maintenance of systems and equipment
 * Escalate and coordinate issues with appropriate internal teams for advanced troubleshooting and resolution
 * Serve as a liaison between customers and internal teams on both technical and administrative matters
 * Analyze recurring system issues and prepare reports on trends, root causes, and improvement opportunities


## Related Videos

- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Responsibility Beyond Code - Build with Societal Impact In Mind](https://www.wearedevelopers.com/videos/100041-responsibility-beyond-code-build-with-societal-impact-in-mind)

## Related Articles

- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)