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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Consultant - **Company:** Xplor - **Location:** London, UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Data Analysis, Databases, System Configuration, Custom Software, Mobile Application Software, Payment Gateway, Software Configuration Management, SQL Databases, Systems Integration, Web Applications, Information Technology - **Published:** May 26, 2026 - **Apply:** https://jobs.smartrecruiters.com/Xplor/744000128449219-implementation-consultant ## About the Role This role requires the ability to work independently, analyze complex problem areas, and either resolve issues directly or identify the necessary information to configure solutions or initiate product enhancement requests. The consultant is also expected to develop a broad understanding of integrations and technical frameworks, including payment gateways, hardware, web applications, mobile apps, APIs, and databases., We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. * Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or equivalent practical experience * 2+ years of professional consulting experience in a relevant functional area * Solid understanding of financial processes, including reporting and accounts receivable * Strong analytical and problem-solving skills with a structured and methodical approach * Excellent communication skills in English (written and spoken), with the ability to engage stakeholders at all levels * Strong organizational skills and ability to manage multiple priorities in a fast-paced environment * Experience with functional testing and User Acceptance Testing (UAT) Experience & Technical Skills * Experience with software configuration and implementation * Strong data analysis capabilities * Experience with SQL and related databases * Familiarity with ERP systems and implementation projects * Ability to work with datasets and transform them into meaningful business insights Preferred: * Experience with the Exerp platform * Knowledge of the health and fitness industry * Background in accounting, finance, billing, or debt collection With experience, the role has the opportunity and can gain exposure to taking on responsibilities such as leading implementation projects and developing broader expertise across the product to support future professional growth. ## Description Ultimately, the Implementation Consultant has a direct impact on customer success, long-term client relationships, and the overall perception of our product and services., * Develop deep expertise in the configuration and capabilities of our enterprise fitness chain management platform * Lead and execute scoping and configuration activities during client implementation projects * Facilitate workshops with stakeholders across departments (Finance, Sales, Operations, IT) to gather and analyze business and functional requirements * Identify gaps and propose solutions, prioritizing standard system functionality over custom development * Support clients through change management and adoption of the system * Proactively recommend improvements and best-practice solutions to clients * Train clients in system configuration and usage, including super users such as system administrators and financial controllers * Build strong, trust-based relationships with clients * Provide ongoing support to clients in their day-to-day operations within a dynamic business environment * Collaborate cross-functionally with internal teams to resolve issues and ensure customer satisfaction * Support pre-sales activities, including product demonstrations and early-stage requirement understanding * Advise clients on fundamental accounting principles, accounts receivable processes, and best practices, Our core values guide us from how we hire and recognise our team members to how we interact with our customers day to day: * Innovation - Find a better way * Integrity - Do the right thing * Transparency - Say it straight * Collaboration - Win together * Accountability - Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Some of our perks and benefits are: * Enhanced Parental Leave * #GiveBackDays/Commitment to social impact - 3 extra days off to volunteer and give back to your local community * Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council * Access to free mental health support ## Related Videos - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)