> Markdown version of [/jobs/ext/1034191-it-technician](https://www.wearedevelopers.com/jobs/ext/1034191-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** PEDIATRICS PLUS - **Location:** Springdale, AR, United States - **Experience:** Experienced - **Salary:** $45,760.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Spreadsheets, Databases, Computer Literacy, Text Processing, Issue Tracking Systems, Networking Hardware, Network Troubleshooting, Microsoft Office, Information Technology, Hardware Infrastructure - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=52c042758d6ae8f6 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Networking equipment (troubleshooting support)?, Do you have a High school diploma or GED?, * Demonstrate ability to troubleshoot and display understanding of Microsoft's core applications and operating systems (Office, RDP, as well as other systems). * Exhibit ability to manage users in Active Directory. * Communicate with team members and outside contractors/providers with clarity and in a professional and timely manner. * Tracks, monitors, and resolves tickets in ticketing system. * Exhibits excellent customer service that results in team member positive perception and satisfaction with IT experience. * Track, monitor, and resolve tickets in ticketing system. * Exhibit excellent customer service that results in team member positive perception and satisfaction with IT experience. * Track and monitor inventory. * Display and exhibit ability to work on a team and communicate effectively. * Uphold and incorporate the core values, mission, and philosophy of Pediatrics Plus into all job responsibilities. * Participate in one-on-one meetings with leader. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you have: * Ability to communicate effectively and professionally with a wide variety of people. * Strong organizational skills with attention to detail and accuracy. * Basic computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software. * Ability to handle multiple tasks in a very busy environment. * Ability to read and interpret documents such as safety rules, policies, and other company documents. * Ability to author routine reports and correspondence. * Ability to effectively present information in one-on-one and small group situations. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Reports for work dressed appropriately and complies with company policies regarding the dress code. * Ability to maintain regular and punctual attendance. * Ability to complete tasks in a timely manner. * Travel will be required. Education/Certification/Experience: * High school diploma or equivalent. * 3+ years' experience in a related field, preferred. * Must possess a valid driver's license in the state of Arkansas. ## Description This role is responsible for installing, troubleshooting, maintaining, and improving hardware and software of the organization. * Basic Hardware Knowledge: + Must be able to set up a computer (monitor, keyboard, as well as other equipment). + Must be able to troubleshoot Windows and Apple devices. + Must be able to troubleshoot basic server and network issues for devices. ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [A beginner’s guide to modern natural language processing](https://www.wearedevelopers.com/videos/858-a-beginner-s-guide-to-modern-natural-language-processing) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Multilingual NLP pipeline up and running from scratch](https://www.wearedevelopers.com/videos/901-multilingual-nlp-pipeline-up-and-running-from-scratch) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)