> Markdown version of [/jobs/ext/103637-it-support-technician](https://www.wearedevelopers.com/jobs/ext/103637-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician

- **Company:** IT Hub
- **Location:** Armagh, UK (Remote available)
- **Experience:** Experienced
- **Salary:** £28,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Azure, Microsoft Online Services, Cyber Security, Computer Networks, Hyper-V, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Servers, Windows Servers, Networking Basics, Routing, Network Administration, Productivity Software, Azure Active Directory, Remote Service Software, Microsoft SharePoint, Virtual Local Area Networks, Virtualization Technology, Microsoft Power Automate, Firewalls (Computer Science), Microsoft InTune, Computer Equipment, Information Technology, Network Server, Vmware
- **Published:** May 27, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=7f062c72618c20fc

## About the Role

Do you have a valid Driving License license?, Do you have experience in VPN?, Essential Experience & Skills

 * 3+ years' hands-on experience in an IT support, service desk, or infrastructure role
 * Strong working knowledge of Windows Server and Azure environments
 * Experience managing Microsoft 365 services (Azure AD, Exchange, Teams, SharePoint, Intune)
 * Solid understanding of networking fundamentals (routing, VLANs, firewalls, VPNs, managed switches)
 * Confident communicator with strong customer-facing skills
 * Ability to work independently, manage priorities, and take ownership of issues
 * Full, clean UK driving licence

Nice to Have (But Not Essential)

 * Experience with virtualisation technologies (Hyper-V, VMware)
 * Familiarity with Microsoft Copilot or other AI-assisted productivity tools
 * Previous experience working in an MSP or multi-client environment

## Description

* Manage and support client networks, servers, and IT systems
 * Provide technical support via phone, email, Microsoft Teams, and remote support tools
 * Troubleshoot and resolve hardware, software, and network issues
 * Install, configure, and maintain computer hardware, operating systems, and applications
 * Manage and support Microsoft Server and Azure environments
 * Implement and support Microsoft 365, SharePoint, and Intune solutions
 * Design, deploy, and maintain managed network solutions
 * Monitor client systems and proactively identify and resolve potential issues
 * Ensure systems align with cyber security best practices
 * Manage multiple open support tickets and prioritise workloads effectively


## Related Videos

- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)
- [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents)
- [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)