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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Asset Manager - **Company:** Sumitomo Mitsui Banking Corporation - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Information Technology Operations, Information Technology, Hardware Asset Management, Servicenow - **Published:** May 18, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=b351453f4283cb4c ## About the Role Do you have experience in ServiceNow?, Do you have a Bachelor's degree?, * 5+ years of experience in IT asset management or IT operations, ideally in a regulated industry. * Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). * Proven ability to manage asset data accuracy, compliance, and reporting., * Bachelor's degree in IT, Computer Science, or related field. * Certifications such as ITIL Foundation, CHAMP, or CITAM are highly desirable. * Strong analytical, organisational, and communication skills. * Experience with ServiceNow or similar asset management tools. * Understanding of compliance requirements and regulatory frameworks. Challenges: * Ensuring asset data accuracy and lifecycle visibility across multiple regions. * Driving cost efficiency through asset optimisation and redeployment. * Supporting audit readiness and regulatory compliance in a complex IT environment. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary Trust and Integrity ## Description We are looking for a detail-oriented and compliance-driven IT Asset Manager to lead the transformation of our hardware asset management (HAM) function across EMEA, ensuring full lifecycle governance, audit readiness, and cost optimisation. Essentials of the Role * Lead the end-to-end lifecycle of IT hardware assets, from procurement to secure disposal. * Ensure compliance with internal policies and external regulations (e.g., DORA and ECB). * Collaborate with IT, procurement, and finance to maintain accurate inventories and optimise asset utilisation., The IT Asset Manager will define and implement a standardised lifecycle process for physical IT assets across SMBC EMEA. This includes maintaining accurate inventories, supporting audits, and ensuring compliance with regulatory and internal standards., * Design and implement hardware lifecycle policies and procedures. * Maintain a centralised asset inventory with 95%+ data accuracy using ServiceNow. * Define asset taxonomy and lead reconciliation and clean-up efforts. * Produce regular reports and dashboards on asset status, utilisation, and compliance. * Ensure compliance with internal policies and external regulations (e.g., DORA and ECB). * Support audits with accurate documentation and lifecycle records. * Collaborate with procurement and finance on budgeting, vendor management, and cost optimisation. * Oversee secure disposal of end-of-life assets in line with environmental and data protection standards. * Provide training to operational teams on HAM tools and procedures. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Why You Should Care About the Decentralized Computing Movement](https://www.wearedevelopers.com/videos/999-why-you-should-care-about-the-decentralized-computing-movement) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Robots are coming into the wild! 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